Goal-oriented with extensive experience in training teams and monitoring operations. Strengths include performance evaluation and sales strategy formulation, ready to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Clms Admin Support Spec Int
Progressive
Carmel, Indiana
10.2023 - Current
Managed daily payment processes to ensure workload balance.
Collaborated with few select "payment team" members to complete tedious payment tasks.
Developed and delivered job aids to enhance coworker productivity.
Resolved computer issues independently, minimizing IT intervention.
Executed daily responsibilities with accuracy and efficiency.
Introduced innovative solutions to improve team performance.
Pursued continuing education to maintain up-to-date knowledge.
Facilitated a collaborative work environment through support and guidance.
Shift Manager
Steak 'n Shake
Kokomo, Indiana
09.2021 - 10.2023
Ensure customer service excellence, and maintain a safe and clean work environment.
Trained and developed employees, monitored performance, and provided feedback.
Monitored daily operations, including cash handling, inventory accuracy, and store performance.
Developed and implemented strategies to improve customer engagement and sales.
Resolved customer complaints and concerns in a professional and timely manner.
Completed daily paperwork and reports accurately and on time.
Assembly Lineman
Trialon/Trialon/BorgWarner
Kokomo, Indiana
03.2021 - 08.2021
Assembled components of a variety of products according to the instruction manual.
Utilized various hand and power tools to ensure accuracy and quality of the product.
Inspected parts for accuracy and completeness prior to assembly..
Ensured proper handling of materials and completed products.
Ensured compliance with safety regulations, including the proper use of safety equipment.
Package Handler
FedEx
Kokomo, Indiana
11.2020 - 02.2021
Responsible for loading, unloading, and sorting packages for delivery.
Inspected packages for any signs of damage and reported any discrepancies.
Utilized scanning systems to track and trace packages.
Worked with other team members to ensure the timely and accurate delivery of goods.
Assembly Lineman
General Motors
Kokomo, Indiana
04.2020 - 06.2020
Temporary COVID-19 position.
Strictly followed safety regulations and procedures.
Loaded and unloaded components from the line.
Processed parts through the computer system. Made certain that parts were correctly accounted for and inspected to ensure products were being properly made.
Line Cook
Steak 'n Shake
Kokomo, Indiana
10.2019 - 02.2020
Able to work in a fast-paced environment, and handle multiple tasks simultaneously.
Experienced in using a variety of kitchen equipment, such as grills, ovens, and deep fryers.