Summary
Overview
Work History
Education
Skills
Timeline
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Kamryn Davis

Tuscaloosa,AL

Summary

Experienced counseling professional with strong background in providing support and guidance to individuals dealing with substance use issues. Skilled in assessment, treatment planning, and therapeutic interventions, with focus on fostering collaborative team environment to achieve positive outcomes. Known for adaptability, reliability, and results-driven approach in dynamic and challenging situations.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Coral
07.2023 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Assessment Specialist

Bradford Health Services
01.2022 - 01.2024
  • Enhanced assessment quality by developing and implementing rigorous evaluation criteria.
  • Maintained up-to-date knowledge of advancements in educational technology, integrating cutting-edge tools into the assessment process when appropriate.
  • Collaborated with educators to align assessments with curriculum objectives and learning outcomes.
  • Worked closely with curriculum developers to ensure seamless integration of assessments into instructional materials and lesson plans.

Starting Point Outreach

Angel Adams
01.2019 - 01.2024
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Continued to Learn and understand New and Effective Journeys in Recovery
  • Kept my personal recovery at the for front of my mind.
  • CEU

Education

Social Science / Bussiness

Shelton State Community College
Tuscaloosa, AL
05-2027

High School Diploma -

Brookwood High School
Brookwood
05-2012

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Professional boundaries
  • Clinical documentation
  • Patient confidentiality
  • Active learning

Timeline

Customer Service Representative

Coral
07.2023 - 07.2024

Assessment Specialist

Bradford Health Services
01.2022 - 01.2024

Starting Point Outreach

Angel Adams
01.2019 - 01.2024

Social Science / Bussiness

Shelton State Community College

High School Diploma -

Brookwood High School

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