Kamryn Deel
Locust Grove,VA
Summary
Dynamic Dental Practice Manager with a proven track record at Sai Dental & Associates, enhancing patient relations and optimizing insurance billing processes. Skilled in project workflow management and employee management, I consistently surpassed revenue goals while fostering a collaborative environment that increased case acceptance rates through effective communication and tailored treatment presentations.
Overview
7
7
years of professional experience
Work History
Dental Practice Manager
Sai Dental & Associates
04.2020 - Current
- Evaluated office procedures regularly, identifying areas for improvement and implementing best practices.
- Increased case acceptance rates with comprehensive treatment presentations and financial discussions tailored to individual patient needs.
- Created a welcoming environment for patients through excellent customer service skills, fostering patient loyalty to the dental practice.
- Optimized insurance billing processes for faster claims processing times, improving cash flow within the dental practice.
- Implemented effective marketing strategies, leading to increased new patient acquisition and overall revenue growth for the dental practice.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Continuously achieved and surpassed revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
Treatment Coordinator
Drs. Yung & Jelinek Dds
06.2018 - 04.2020
- Coordinated patient treatment plans, ensuring alignment with clinical recommendations and patient needs.
- Facilitated communication between patients and dental teams, enhancing overall patient satisfaction.
- Developed educational materials to inform patients about procedures and treatment options.
- Trained new staff on office protocols and patient interaction techniques, fostering a collaborative environment.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
Education
Bachelor of Arts - Public Relations/Communications
George Mason University
Fairfax, VA05-2010
Skills
- Proficient in dental terminology
- Dental practice management
- Insurance billing
- Talent acquisition
- Project workflow management
- Employee management
- Problem-solving skills
- Prioritization of tasks
- Patient relations
- Strong verbal and non-verbal communication
Timeline
Dental Practice Manager
Sai Dental & Associates
04.2020 - Current
Treatment Coordinator
Drs. Yung & Jelinek Dds
06.2018 - 04.2020
Bachelor of Arts - Public Relations/Communications
George Mason University