Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Patient Scheduler
UW Health
Madison, WI
04.2023 - 02.2024
Checking in and checking out patients with various degrees of complexity
Making inbound and taking outbound calls with attention to guidelines and metrics
Determining when to handle head-on and when to triage to clinical staff
Maintaining clear and appropriate documentation and communication
Observation of HIPAA regulations at all times
Maintaining empathy and composure under pressure
Staffing Coordinator
Optum
La Crosse, WI
10.2020 - 02.2023
Serving as a liaison between several staffing agencies across the country and our Event Operations Center
Ensuring COVID testing sites fully staffed at all times with RNs, Administrative Support, and supervision
Communicating through phone, email, and Microsoft Teams
Addressing staff behavioral concerns
Ensuring staff appropriately compensated by reviewing invoices as needed
Sales Associate
Party City
Madison, WI
03.2019 - 04.2020
Assisting customers in finding the perfect party supplies for their special occasion
Using creativity to compose balloon bouquets
Completing transactions at the register
Stocking shelves
Maintaining cleanliness of the entire store
Responding efficiently to online orders by gathering items and getting them ready for pick-up
Addressing customer inquiries in-person and over the phone