Adaptable and detail-oriented job seeker with 3+ years of clerical experience. Looking for a hybrid job with an employer that cultivates a positive and diverse environment with opportunities for growth.
Overview
3
3
years of professional experience
Work History
Patient Scheduler
UW Health
Madison, WI (On-Site)
04.2023 - Current
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Followed up with patients to reschedule missed appointments.
Administrative Assistant
Optum
La Crosse, WI (Remote)
10.2022 - 02.2023
Reviewed documents to ensure accuracy and completion
Provided necessary phone numbers to practitioners
Removed redundant information from system
Assisted practitioners with computer use
Staffing Coordinator
Optum
La Crosse, WI (Remote)
10.2020 - 10.2022
Cultivated relationships with recruitment agencies for access to larger talent pools.
Documented staff behavior onsite
Reviewed invoices to ensure staff were adequately compensated
Oversaw 10+ sites if company's demands required so