Proven professional with a track record of enhancing customer satisfaction and increasing sales at GemstoneCraftStones. Skilled in customer relationship building and sales development, I excel in creating effective marketing strategies and fostering team collaboration. Demonstrated adaptability and professionalism, achieving significant improvements in performance and service quality.
Hi, I’m
Kamryn Galbraith
Cedar City,UT
Summary
Overview
4
years of professional experience
Work History
GemstoneCraftStones
Gemstone Salesman
03.2023 - 08.2024
Job overview
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
RMC Property Services
New Construction Cleaner
09.2020 - 08.2024
Job overview
- Ensured client satisfaction by providing exceptional attention to detail while cleaning new construction sites.
- Developed customized solutions for unique site challenges, tailoring the approach based on specific client preferences or building specifications.
- Improved overall building aesthetics through meticulous window cleaning, floor scrubbing, and surface polishing efforts.
- Reduced rework requirements by accurately assessing areas needing additional attention before final inspections took place.
- Collaborated with construction teams, ensuring seamless coordination between work phases and expedited completion timelines.
- Consistently met deadlines for project completions, leading to increased customer satisfaction ratings and repeat business opportunities.
- Established a strong reputation for quality workmanship, contributing to increased referral opportunities within the construction industry.
- Promoted a positive working environment by maintaining open lines of communication with team members and site managers.
- Contributed to the success of construction projects by efficiently removing debris and preparing spaces for final inspection.
- Demonstrated adaptability by mastering various cleaning techniques for different types of materials used in new constructions.
Smash Athletics
Clothing Sorter
06.2023 - 02.2024
Job overview
- Exceeded performance metrics consistently by maintaining exemplary accuracy levels during high-volume periods.
- Provided valuable feedback regarding product quality issues, allowing for prompt resolution and minimized returns from customers.
- Maintained high-quality standards by inspecting clothing items for damage or stains before sorting and tagging them.
Education
Spanish Fork High School Spanish Fork, UT
High School Diploma
05.2024
University Overview
- Honor Roll
- 3.8 GPA
- Capstone Project: Invest Nest, Student manager of the Marketing team, Ran tech for the competition.
Skills
- Customer Relationship Building
- Customer Service
- Performance Improvement
- Relationship Building
- Product and service knowledge
- Strategy Development
- Adaptability
- Professionalism
- Goal Setting
- Adaptability and Flexibility
- Effective Communication
- Organizational Skills
- Multitasking Abilities
- Problem-solving abilities
- Decision-Making
- Teamwork and Collaboration
Timeline
Clothing Sorter
Smash Athletics
06.2023 - 02.2024
Gemstone Salesman
GemstoneCraftStones
03.2023 - 08.2024
New Construction Cleaner
RMC Property Services
09.2020 - 08.2024
Spanish Fork High School
High School Diploma
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