Kamryn Grimes
Titusville ,FL
Summary
Certified Pharmacy Technician with 8 years of practice across ambulatory, retail and hospital pharmacy settings. Currently serving as a Quality Specialist with a strong clinical and administrative focus. Skilled in medication reconciliation, prescription assistance and transitions of care for high-risk populations. Proficient in EPIC/Encompass with deep knowledge of pharmacy operations, regulatory standards and quality assurance. Known for improving patient outcomes through focused collaboration with clinical teams while driving continuous improvement in pharmacy services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Quality Specialist
Chess Health Solutions
Winston-Salem, NC
09.2024 - Current
- Support transitions of care by following up with recently discharged patients to ensure medication continuity
- Managed prescription assistance programs to support high-risk populations
- Facilitate access to medications and verified discharge prescriptions
- Promoted improved health outcomes and reduced hospital readmissions through coordinated pharmaceutical care
- Collaborate with pharmacists to develop and implement training protocols for Transitions of Care Clinic
Pharmacy Technician
Florida Health Care Plans
Titusville, FL
04.2023 - 01.2024
- Process and adjudicate prescriptions within an insurance-based retail pharmacy setting
- Verify insurance coverage and coordinate prior authorizations for timely medication access
- Resolve billing issues and communicate with multidisciplinary teams and providers to prevent delays
- Ensure compliance with insurance requirements and pharmacy protocols to maintain operational efficiency
Inpatient Pharmacy Technician
Holmes Regional Medical Center
Melbourne, FL
11.2021 - 03.2023
- Prepare and deliver medications for inpatient use, including sterile and non-sterile compounding
- Assist with inventory management and restock automated dispensing cabinets (e.g., Pyxis)
- Support pharmacists in medication verification and distribution for various hospital units
- Maintain accurate medication records and ensure compliance with hospital and regulatory standards
- Follow aseptic techniques in cleanroom environments to ensure patient safety
- Verify patient medication histories to support reconciliation and ensure safe inpatient care
Pharmacy Technician
Walgreens Pharmacy
Titusville, FL
03.2017 - 03.2021
- Receive, enter, and fill prescriptions while ensuring accuracy and adherence to legal and regulatory requirements
- Process insurance claims, handle rejections, and facilitate prior authorizations to ensure timely medication access
- Maintain inventory levels by ordering, restocking, and checking for expired products
- Deliver high-quality customer service in a fast-paced retail environment, supporting pharmacy workflow and patient satisfaction
- Administer COVID-19, flu and pneumonia vaccines and assisted in vaccine clinic operations
- Process COVID-19 tests and supported related documentation and reporting
Education
Associate of Science -
Eastern Florida State College
Cocoa, FL05-2023
Skills
- EMR (EPIC, Encompass, SCM)
- Customer service
- Medication reconciliation
- Insurance processing (claims, rejections, prior authorizations)
- Inventory control & regulatory documentation
- Staff training & onboarding
- Compliance monitoring
- Data entry & reporting
- Patient outreach & communication
- Workflow optimization
- Problem-solving skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician Quality Specialist
Chess Health Solutions
09.2024 - Current
Pharmacy Technician
Florida Health Care Plans
04.2023 - 01.2024
Inpatient Pharmacy Technician
Holmes Regional Medical Center
11.2021 - 03.2023
Pharmacy Technician
Walgreens Pharmacy
03.2017 - 03.2021
Associate of Science -
Eastern Florida State College