Kamryn Hills
Columbus,OH
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, along with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
OUAC
04.2024 - 01.2025
- Buying & Pricing Items: Evaluating clothing, shoes, and accessories that customers bring in to sell, checking for quality, brand, and style, and using company guidelines to price items fairly.
- Customer Assistance: Helping shoppers find items, answering questions about store policies, and ensuring a smooth checkout process.
- Operating the Register: Handling cash, credit card transactions, and returns while maintaining accuracy.
- Restocking & Organizing: Sorting, tagging, and displaying new inventory on the sales floor in an appealing way.
- Maintaining Store Cleanliness: Keeping the store tidy, including fitting rooms, displays, and counters.
- Promoting Sales & Promotions: Informing customers about discounts, deals, and store policies on buying and selling.
Brand Ambassador/Sales Associate
American Eagle Outfitters
07.2023 - 02.2024
- Customer Engagement: Providing excellent customer service, helping shoppers find items, and offering styling advice.
- Brand Representation: Promoting Aerie’s body-positive and inclusive messaging both in-store and sometimes on social media.
- Sales & Product Knowledge: Educating customers about Aerie’s products, including fabrics, fits, and promotions, to drive sales.
- Store Maintenance: Assisting with stocking, organizing, and keeping the store neat and visually appealing.
- Fitting Room Assistance: Helping customers with sizing and ensuring they have a positive experience while trying on clothes.
- Team Collaboration: Working with other employees to meet sales goals and maintain a welcoming store environment.
Education
High School Diploma -
Worthington Kilbourne High School
Columbus, OH05.2025
Skills
- Customer service, Communication skills, Guest services, Time management, Computer literacy
- Microsoft Outlook
- Microsoft PowerPoint
Accomplishments
- 2022-2025 All-American Cheerleader
- 2021-2024 Student Council Representative
- Pin-it-Forward recipient
Languages
Spanish
Limited Working
Interests
- Public Relations
- Communications
- Fashion
- Social Media
Timeline
Customer Service Representative
OUAC
04.2024 - 01.2025
Brand Ambassador/Sales Associate
American Eagle Outfitters
07.2023 - 02.2024
High School Diploma -
Worthington Kilbourne High School