Hardworking restaurant manager with a year of overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
3
3
years of professional experience
Work History
Restaurant Front of House Manager
GR Steakhouse
Mount Vernon, TX
02.2023 - Current
Supervised front of house operations to ensure compliance with health department regulations.
Received deliveries from vendors ensuring quality of product met standards established by the restaurant.
Created weekly schedules for staff members based on business needs.
Assisted management team during peak times or when additional help was needed.
Processed customer payments using cash registers or point-of-sale systems.
Established relationships with vendors providing products used in the restaurant's front of house operations.
Provided feedback on performance evaluations for staff members.
Reviewed sales reports to identify trends and implement strategies for increasing revenue.
Analyzed operational reports to identify opportunities for improvement.
Retail Sales Associate
Dirt and Diamonds Outfitters
Mt. Vernon
09.2021 - Current
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
Helped customers by answering questions and locating merchandise
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Initiated friendly conversation with customers to determine level of assistance required
Calculated pricing, applied discounts and collected payments to process transactions
Arranged merchandise for display to highlight new styles, attract customers and enhance sales
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Hostess
The Cove Restaurant and Marina
Mt. Vernon
04.2021 - 11.2022
Greeted guests and gathered information to seat groups or place on waitlist
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
Escorted guests to seating area, furnished menus and highlighted daily specials
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware
Helped restaurant staff set up small and large events to coordinate smooth execution.
Education
High School Diploma -
Mt Vernon High School
Mount Vernon, TX
05.2023
Skills
Teamwork
Organization
Assessed customer product needs and interests
Service prioritization
Complaint Handling
Team Oversight
Operational Efficiency
Employee Scheduling
Order Accuracy
References
Courtland Rylie, Head owner of the The Cove At Lake Cypress Springs, 904-891-9051
Lindsey Bliss, Owner of Dirt of Diamonds, 478-662-2139