Summary
Overview
Work History
Education
Skills
Timeline
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KAMRYN NETTLES

Mobile,AL

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Server/Bartender

Mobile Wings
Mobile, AL
06.2022 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Educator

Lululemon Athletica
, AL
11.2020 - Current
  • Provided guest with education about products, and brand while creating exceptional customer service
  • Assisted in meeting sales goals for the day, week, and month.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Carried out day-to-day duties accurately and efficiently.
  • Handled numerous calls per day to address customer inquiries and concerns.

Student Assistant

University of South Alabama – Jag Nation
, AL
08.2019 - 01.2021
  • Broadcasted live sporting events via ESPN+
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Assisted in production and achieved stunning results for visual effects, 3D animation, graphic design and digital content.
  • Assisted director with planning and completing film shots and B roll footage.
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources.
  • Operated control consoles.
  • Reviewed film and gave suggestions about flow, quality and other issues.

Desk Assistant

UNIVERSITY OF SOUTH ALABAMA
, AL
02.2019 - 03.2020
  • Assisted with daily key inventories and returns at the front desk
  • Answered phones to process requests, transfer calls or relay messages to appropriate personnel.
  • Communicated with management to explain issues and formulate solutions.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed the day to day administrative and communicative task of a community office
  • Reported to Central Utilities, Maintenance, Pest Control and Laundry, etc.
  • Assisted management with activities to plan and oversee events and programs.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Managed the day to day administrative and communicative task of a community office

Education

Bachelor of Business Administration -

University of South Alabama
08.2018 - Current

High School Diploma -

Baldwin County High School
Bay Minette, AL
08.2014 - 05.2018

Skills

    Guest relations management

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Timeline

Server/Bartender

Mobile Wings
06.2022 - Current

Educator

Lululemon Athletica
11.2020 - Current

Student Assistant

University of South Alabama – Jag Nation
08.2019 - 01.2021

Desk Assistant

UNIVERSITY OF SOUTH ALABAMA
02.2019 - 03.2020

Bachelor of Business Administration -

University of South Alabama
08.2018 - Current

High School Diploma -

Baldwin County High School
08.2014 - 05.2018

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