Kamryn Wheat
Gonzales
Summary
Dynamic professional with a proven track record at Hill Top Inn, excelling in customer service and effective communication. Skilled in multitasking and relationship building, I successfully resolved guest issues, enhancing satisfaction. My technical proficiency in reservation systems and strong organizational skills contribute to a seamless operational flow.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Hill top Inn
Maurepas
10.2024 - Current
- Accurately recorded customer information into reservation system.
- Built positive relationships with other front-of-house and kitchen staff.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Communicated clearly with kitchen staff regarding customer orders.
- Verified reservations and wait times with customers.
Office Assistant
Smith Tank and Steel
Gonzales
06.2024 - 08.2024
- Performed data entry tasks into various computer systems accurately and efficiently.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Maintained an organized filing system of paper documents and electronic files.
- Answered and directed phone calls to appropriate staff members.
Education
Highschool Diploma -
French Settlement Highschool
Livingston, Louisiana05.2025
Skills
- Group setting skills
- Communication
- Technical skills
- Multitasking
- Customer service
- Time management
- Team collaboration
- Effective communication
- Organizational skills
- Relationship building
- Professional demeanor
- Multitasking capacity
- Patience and empathy
Certification
- Certified Patient Care Tech, NHA- Allied Health, 05/01/24, certportal.nhanow.com/me/download_c...
- Emergency Responder, Louisiana Department of Health, 05/01/24
- Certified Clinical Medical Assistant, NHA- Allied Health, 04/30/25, https://certportal.nhanow.com/me/download_certificate?certification_id=1797696
Accomplishments
- Member of the BETA club where many team, leadership and professional skills were developed.
- Worked with organizations that give back to the rural community.
- Volunteered as a photographer for the Bella Bowman Ball (Bella Bowman Pediatric Cancer research organization)
References
References available upon request.
Timeline
Hostess
Hill top Inn
10.2024 - Current
Office Assistant
Smith Tank and Steel
06.2024 - 08.2024
Highschool Diploma -
French Settlement Highschool
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