Detail-oriented professional, skilled in time management and conflict resolution. Successfully coordinated patient scheduling and trained staff, contributing to improved team performance and operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Restaurant Waitress
Local on the Ave
Perry Hall, MD
08.2025 - Current
Delivered exceptional customer service in fast-paced dining environment.
Managed multiple tables efficiently, ensuring timely order processing and delivery.
Trained new staff on menu knowledge and service standards to enhance team performance.
Collaborated with kitchen staff to ensure accurate and timely food presentation.
Front Desk Coordinator
Amanda Gallagher Orthodontics
Perry Hall, MD
05.2020 - Current
Coordinated patient scheduling to optimize office workflow and minimize wait times.
Managed front desk operations, ensuring efficient patient check-in and check-out processes.
Implemented electronic health records system, enhancing data accuracy and accessibility.
Trained new staff on office protocols and customer service standards for consistent patient experience.