KAMY KALENGA
New York,NY
Summary
Caring and skilled individual, passionate about constructively impacting programs and helping patients/clients acquire the support and assistance needed to positively enhance daily activities and future goals. Maintains professional and calm demeanor under pressure, coupled with superb interpersonal skills.
Overview
5
5
years of professional experience
Work History
Shelter Case Manager
VIP Community Services Inc. - Bronx, NY
03.2022 - Current
- Supervision & DSS position; Provide supervision services/care in the absence of the Supervisor
- Provide outstanding Case Management services to 25-40 clients as well as families in accordance with Policy, Procedure and Regulatory Protocol.
- Conduct initial assessments on each referral and develop plan of care including medical, psychosocial, social discharge needs.
- Refer clients to other services as per need, including but not limited to medical, substance/alcohol abuse, employment, educational services, immigration etc.
- Advocate on client’s behalf regarding needed services such as housing, welfare cases, medical treatments etc.
Case Manager
Core Services Group Inc. - Queens, NY
06.2021 - 03.2022
- Advocated for clients as needed to ensure services being provided assist in strengthening their weaknesses and bettering their strengths as to go back into community.
- Completed intake as client comes in shelter for the first time to ensure client's background information is known to better service, they reach their housing goal at a timely manner.
- Works closely with housing specialists, Entitlement Specialist, CASAC, Social Worker, etc. to make sure client's needs are met for housing and has increased case load moving rate by 70%.
- Completes service plans every two weeks for a caseload of 25-30 clients to access all client's progresses and barriers to attain housing.
Case Manager
Institute For Community Living - Brooklyn, NY
09.2019 - 09.2020
- Increased collaboration between Client, physical and mental health providers to ensure client was well taken care of and that he was mentally stable.
- Provided successful supportive counseling in 1:1 or group formats that assisted clients with modifying attitudes and behaviors as needed.
- Collaborated with nurses, doctors, social workers and mental health providers to discuss treatment plan, needs and progress.
- Completed progress notes and treatment plans based on individual goals and healthcare standards.
- Accompanied clients to medical and mental health appointments, etc. as needed.
Education
Bachelor of Science - Psychology
Lehman College Of The City University Of New York
Bronx, NY12.2018
Skills
- CPR, First aid & Narcan certified
- Computer proficiency
- Communication skills
- Over 5 years of Customer Service Experience
- Direct and indirect patient care
- Organization Skill/Detail-Orientated
- Treatment Plan/Documentation
Timeline
Shelter Case Manager
VIP Community Services Inc. - Bronx, NY
03.2022 - Current
Case Manager
Core Services Group Inc. - Queens, NY
06.2021 - 03.2022
Case Manager
Institute For Community Living - Brooklyn, NY
09.2019 - 09.2020
Bachelor of Science - Psychology
Lehman College Of The City University Of New York
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