Kamya Hollins
Lithonia,GA
Summary
Driven healthcare professional with extensive experience in patient care and team leadership, notably at Pegasus Senior Living. Excelled in compassionate care, enhancing patient satisfaction and safety. Demonstrated adaptability and strong clinical judgment, contributing to improved care delivery and team efficiency. Certified in CPR, embodying professionalism and ethical practice in fast-paced environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Nursing Care Partner
Pegasus Senior Living
12.2023 - Current
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Managed challenging behaviors from patients experiencing cognitive impairment or emotional distress using de-escalation tactics and therapeutic approaches.
- Demonstrated strong work ethic by consistently arriving early to attend pre-shift report and staying late when necessary.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Home Health Aide
Nancy Vera
12.2023 - 07.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
Cashier Team Lead
McDonald's Restaurant
11.2020 - 11.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Monitored areas for security issues and safety hazards.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
Education
Highschool Diploma -
Redan High School
Stone Mountain, GA05.2023
Skills
- Vital signs monitoring
- Compassionate Care
- Documentation accuracy
- Wound Care
- Electronic Charting
- Ethical Practice
- Emotional Resilience
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Compassionate and Caring
- Reliability
- Excellent Communication
- Strong Clinical Judgment
- Critical Thinking
- Direct Patient Care
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Patient Care Assessment
- Certified in CPR/AED
- Vitals monitoring
- Clear Patient Communication
- Professionalism
- First Aid
- Sanitation
- Diet and Nutrition
- Home care
- Patient Care Oversight
Timeline
Nursing Care Partner
Pegasus Senior Living
12.2023 - Current
Home Health Aide
Nancy Vera
12.2023 - 07.2024
Cashier Team Lead
McDonald's Restaurant
11.2020 - 11.2023
Highschool Diploma -
Redan High School
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