Kamya Powell
Garner,NC
Summary
Healthcare professional with experience in specialty pharmacy, patient assistance programs, insurance verification, and customer support. Skilled in coordinating medication access, maintaining HIPAA compliance, and delivering exceptional patient service in fast-paced healthcare environments. Proficient in Salesforce CRM, documentation, problem resolution, and collaborating with cross-functional teams to ensure accurate and timely patient care.
Overview
2027
2027
years of professional experience
Work History
Program Specialist
TEKsystems
Raleigh, NC
04.2026 - 07.2026
- Prioritized urgent requests and managed multiple cases in a fast-paced environment.
- Ensured accuracy when reviewing patient records, prescriptions, and program requirements.
- Supported Lilly Cares patients by coordinating specialty medication orders and refills.
- Verified patient eligibility and prescription information to ensure accurate order processing.
- Managed program documentation and reporting processes to ensure compliance and accuracy.
Financial Assistance Coordinator
TEKsystems
Raleigh, NC
11.2025 - 03.2026
- Assisted patients with financial assistance enrollment and insurance verification.
- Assisted clients in completing applications for various funding sources effectively.
- Maintained accurate records of client interactions and assistance provided.
- Evaluated eligibility for financial assistance programs based on established guidelines.
Customer Support Specialist
Biologics by McKesson
Cary, NC
2024 - 2025
- Coordinated specialty medication deliveries and assisted patients with order status and pharmacy inquiries.
- Verified patient information and documented interactions while maintaining HIPAA compliance.
- Collaborated with internal teams to resolve delivery issues and ensure timely medication access.
- Delivered high-quality customer service in a fast-paced specialty pharmacy environment.
Education
High School Diploma -
South Johnston Highschool
Four Oaks, NCSkills
- HIPPA Compliance
- Salesforce CRM
- Insurance Verification
- Claims Processing
- Microsoft office
- Google Workspace
Timeline
Program Specialist
TEKsystems
04.2026 - 07.2026
Financial Assistance Coordinator
TEKsystems
11.2025 - 03.2026
Customer Support Specialist
Biologics by McKesson
2024 - 2025
High School Diploma -
South Johnston Highschool