Summary
Overview
Work History
Education
Skills
Organizational Leadership and Involvement
Languages
Timeline
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KAMYSSA BLANC

Brockton,MA

Summary

Recent criminal justice graduate with a legal studies minor and a strong foundation in constitutional law, case briefing, and legal writing. Experienced in front-line student support and high-volume customer service within higher education. Skilled in managing phone-based inquiries, navigating university systems, and providing resources to diverse populations. Passionate about supporting institutional access, with a long-term interest in legal and public service careers.

Overview

3
3
years of professional experience

Work History

Student Affairs Assistant

UMass Lowell
Lowell, MA
09.2023 - 05.2025
  • Delivered direct service to students, connecting them to campus resources related to policy, financial aid, and academic concerns.
  • Interpreted and explained university protocols clearly and accurately to diverse populations.
  • Developed communication materials for outreach efforts, applying legal writing and clarity in messaging.
  • Maintained confidentiality and accuracy in handling student files and case-based records.
  • Served as a liaison between faculty advisors and their advisees.

Retail Associate

Donnelly’s Clothing
Weymouth, MA
01.2022 - 01.2024
  • Delivered personalized customer service to families purchasing school uniforms.
  • Handled point-of-sale transactions and maintained orderly stock and display areas.
  • Strengthened relationships with return customers and upheld company service standards.
  • Updated customer information in the database system when necessary.
  • Organized merchandise displays to attract customers and promote sales.
  • Assisted with special projects such as reorganizing the store layout or launching new products.

Residence Advisory Office Assistant

Umass Lowell Inn & Conference Center
Lowell, MA
05.2022 - 08.2023
  • Managed front desk phone operations and responded to daily housing-related inquiries.
  • Assisted residents with appointments, housing applications, and communication with residential staff.
  • Filed and organized student records, ensuring accurate and up-to-date documentation.
  • Supported operational flow in a fast-paced, student-facing office environment.
  • Assisted with check-in and check-out procedures for new and departing residents.
  • Served as a liaison between students, faculty, staff, and parents regarding issues related to housing and student life.

Education

Bachelor of Science - Criminal Justice, Legal Studies

University of Massachusetts Lowell
Lowell, MA
05.2025

Skills

  • Legal Writing
  • Case Briefing
  • Constitutional Knowledge
  • Public Policy Knowledge
  • Student Support Services
  • Family Support Services
  • Phone-Based Customer Service
  • Microsoft Office Suite
  • Data Entry
  • File Management
  • Confidentiality
  • Public Speaking
  • Critical Thinking
  • Problem-Solving
  • Strong organization

Organizational Leadership and Involvement

  • Students of Caribbean Ancestry (SOCA), Event Coordinator, Led logistics and promotions for cultural events, increasing student turnout and awareness.
  • Association of Students of African Origin (ASAO), Member, Participated in events fostering cultural representation and community involvement.
  • Legal Studies Program, Member, Engaged in academic and co-curricular activities related to public policy and law.

Languages

Haitian Creole, Highly proficient

Timeline

Student Affairs Assistant

UMass Lowell
09.2023 - 05.2025

Residence Advisory Office Assistant

Umass Lowell Inn & Conference Center
05.2022 - 08.2023

Retail Associate

Donnelly’s Clothing
01.2022 - 01.2024

Bachelor of Science - Criminal Justice, Legal Studies

University of Massachusetts Lowell