AMBER SWEARINGEN
Louisville,KY
Summary
Motivated professional seeking to leverage technical and administrative skills in a dynamic and growth-oriented company, with a focus on delivering results and enhancing team performance.
Detail-oriented professional with experience in administrative support, customer service, and technical roles. Adept at handling a wide range of responsibilities in fast-paced environments, with a proven track record of improving efficiency and providing exceptional service. Seeking to contribute to a dynamic team across various industries. Knowledgeable about program referrals, paperwork coordination, and recordkeeping. Adept at enhancing student development in educational and career planning areas. Good relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Student Affairs Assistant
Jefferson Community and Technical College
11.2022 - Current
- - Improved office efficiency by organizing supplies and training colleagues on software systems. - Assisted in account management, streamlining processes for student enrollment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
Home Health Aide
All Best/Greene Leaves
12.2023 - 05.2024
- - Provided personal care and assisted daily living activities for elderly clients. - Managed medication schedules and supported clients in maintaining independence. - Maintained accurate records of care and communicated progress with family members and healthcare teams.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Transported clients for medical and personal outings.
Human Intelligence
Amazon Mechanical Turk
02.2016 - 07.2022
- - Executed data tasks for multiple companies, including machine learning training and data analysis. - Adapted to various industries, providing insights through surveys and sentiment analysis.
Mailroom Clerk
JP Morgan Chase
01.2015 - 04.2017
- - Managed incoming tax documents and identified fraud, ensuring compliance and security. - Collaborated with internal teams to improve document handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Package Handler
FedEx
08.2016 - 11.2016
- - Physically loaded and unloaded packages by hand, ensuring efficient and safe handling.
- Used hand-held scanners and physical logs to accurately track item movements.
Food Prep/Cook
McDonald's
11.2014 - 01.2016
- - Prepared food and assisted customers through the ordering process. - Operated cash register, ran drive-through, and maintained cleanliness of the restaurant.
Cashier
The Lords Kitchen
02.2010 - 02.2011
- - Received payments by cash, check, credit card, and vouchers. - Counted money in drawers at the beginning of shifts to ensure correct amounts and adequate change.
Cashier
Priceless Foods
08.2013 - 11.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate of Applied Science in Computer Information Technology - Computer Information
Jefferson Community And Technical College
Louisville, KY08-2024
Skills
- A Prep
- Computer Technician Basics
- Security Prep
- Net Prep
- Customer Service
- Problem-Solving
- Time Management
- Teamwork
- Adaptability
- Collaboration
- Report Writing
- Coping skills
- Referral arrangements
- Student Support
- Administrative Support
- Document retrieval
- Data Entry
- Recordkeeping
- Project Planning
Timeline
Home Health Aide
All Best/Greene Leaves
12.2023 - 05.2024
Student Affairs Assistant
Jefferson Community and Technical College
11.2022 - Current
Package Handler
FedEx
08.2016 - 11.2016
Human Intelligence
Amazon Mechanical Turk
02.2016 - 07.2022
Mailroom Clerk
JP Morgan Chase
01.2015 - 04.2017
Food Prep/Cook
McDonald's
11.2014 - 01.2016
Cashier
Priceless Foods
08.2013 - 11.2015
Cashier
The Lords Kitchen
02.2010 - 02.2011
Associate of Applied Science in Computer Information Technology - Computer Information
Jefferson Community And Technical College
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