Kanala Hayes
Phoenix,AZ
Summary
Dedicated professional seeking a clerical or administrative position within a reputable organization that values strong verbal communication and exceptional customer service skills, both in-person and virtually. Known for dependability and attention to detail, with a proven ability to solve problems efficiently while fostering a positive and professional atmosphere. Committed to contributing to the company's success by upholding its esteemed reputation through reliable performance and outstanding service. Eager to leverage expertise in a dynamic environment that encourages growth and collaboration.
Overview
5
5
years of professional experience
Work History
Transactional Specialist
Adecco With JPMorgan Chase
11.2025 - Current
- Sort and process incoming and outgoing mail and financial documents
- Scan and organize records accurately using internal systems
- Ensure timely handling of sensitive documents and maintain workflow efficiency
- Support daily operations in a fast-paced corporate environment
- Managed transaction processing using advanced financial systems to ensure accuracy and compliance.
- Analyzed transactional data to identify trends and recommend process improvements.
Front Desk Administrator (Part Time)
UPS
07.2022 - Current
- Managed front desk operations, including scheduling and check-in
- Maintained accurate records and performed daily data entry
- Provided professional customer service and resolved issues quickly
- Supported office operations to ensure smooth workflow
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Pharmacy Technician Extern
Walgreens
06.2025 - 06.2025
- Assisted with prescription processing and medication labeling
- Maintained compliance with HIPAA and safety procedures
- Supported pharmacy staff to ensure accurate medication fulfillment
- Assisted in verifying prescription accuracy and dosage calculations.
- Managed inventory levels, ensuring timely restocking of medications and supplies.
- Counted, measured, and compounded medications following standard procedures.
Warehouse Associate / Ambassador
Amazon
11.2020 - 06.2022
- Mentored new employees and trained them on procedures
- Managed inventory and ensured accurate product scanning
- Maintained productivity in a fast-paced environment
- Coordinated receiving, stocking, and shipping of products to maintain optimal inventory levels.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
Associate of Arts - Health Science
Gateway Community College
Certified Pharmacy Technician Program - undefined
STEPFUL
03.2025
High School Diploma -
Goodwill High School
Victorville, CA06.2019
Skills
- Customer Service
- Data Entry
- Mail Processing
- Document Scanning
- Scheduling & Appointment Coordination
- Front Desk Operations
- Administrative Support
- Attention to Detail
- Communication Skills
- Time Management
- Professionalism
- Problem-solving
- Teamwork and collaboration
- Attention to detail
Timeline
Transactional Specialist
Adecco With JPMorgan Chase
11.2025 - Current
Pharmacy Technician Extern
Walgreens
06.2025 - 06.2025
Front Desk Administrator (Part Time)
UPS
07.2022 - Current
Warehouse Associate / Ambassador
Amazon
11.2020 - 06.2022
Certified Pharmacy Technician Program - undefined
STEPFUL
Associate of Arts - Health Science
Gateway Community College
High School Diploma -
Goodwill High School