Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
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KANDA EL-MAWLA

Fort Worth

Summary

Results-driven AVP with a strong background in credit documentation and financial advisory. Skilled in managing client journeys and identifying business opportunities, consistently delivering personalized service that meets client needs and achieves measurable outcomes.

Excellent management of a client portfolio, with a focus on relationship development and deepening. Can understand and interpret financial statements and cash flow analysis.

Overview

13
13
years of professional experience

Work History

Credit Solution Advisor, AVP

Bank of America
Crowley
05.2025 - Current
  • Recommends financial advice and guidance that aligns with the clients' financial goals and needs.
  • Personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and mortgage origination.

Business Solution Advisor, AVP

Bank of America
Crowley
04.2021 - 04.2025
  • Managed the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk.
  • Identified and referred specialized small business opportunities and solutions to clients, while conducting small business relationship reviews.
  • Leveraged knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short- and long-term business goals.

Relationship Manager, Officer

Bank of America
Crowley
10.2019 - 03.2021
  • Executed the bank's risk culture and strived for operational excellence.
  • Built relationships with clients to meet financial needs.
  • Grew business knowledge and network by partnering with experts in small business, lending, and investments.

Relationship Banker

Bank of America
Crowley
07.2017 - 09.2019
  • Managed financial center traffic, appointments, and outbound calls effectively.
  • Built relationships with clients to meet financial needs
  • Managed cash responsibility.

Client Service Representative

Bank of America
Fort Worth
01.2013 - 06.2017
  • Processed customer transactions efficiently and accurately.
  • Managed cash drawer and balanced at end of shift.
  • Trained new tellers on procedures and customer service practices.

Education

Southwest Tennessee Community College
Memphis, TN

Skills

  • Pipeline Management
  • Credit Documentation Requirements
  • Client Experience Branding
  • Financial analysis
  • Customer and client focus
  • Collaboration
  • Issue Management

Accomplishments

  • 2022 Pinnacle Award Recipient

Affiliations

  • Enjoys traveling with family and baking.

Languages

Arabic
Professional

References

References available upon request.

Timeline

Credit Solution Advisor, AVP

Bank of America
05.2025 - Current

Business Solution Advisor, AVP

Bank of America
04.2021 - 04.2025

Relationship Manager, Officer

Bank of America
10.2019 - 03.2021

Relationship Banker

Bank of America
07.2017 - 09.2019

Client Service Representative

Bank of America
01.2013 - 06.2017

Southwest Tennessee Community College