Kandace White-Brown
San Antonio,TX
Summary
Innovative and World-Changing Academic Professional with +5 years of work in academic operations, and an extensive background in working in remote team environments. Skilled in promoting positive education experiences with students in higher education, communication and outreach, student rapport building, and academic coaching experience. Possesses a passion for producing successful and driven learners.
Overview
10
10
years of professional experience
Work History
Adjunct Psychology Professor
Ignite Learning
Scottsdale, AZ (Remote)
09.2023 - Current
- Manage and maintain accurate student records of 20+ students, including communication and notes, ensuring all information is current, organized, and aligned with academic goals and departmental goals.
- Facilitate interactive discussions and group activities to foster critical thinking among students.
- Evaluate student performance through assessments, providing constructive feedback to improve academic outcomes.
- Implement innovative instructional techniques to adapt to diverse learning styles and promote inclusivity.
Associate Faculty | English Composition
University of Arizona Global Campus
Chandler, AZ (Remote)
09.2023 - 08.2025
- Supported 100+ students in building self-efficacy by offering guidance, learning resources, and encouragement, which fostered confidence in their academic abilities.
- Led undergraduate courses in English Composition while facilitating discussions that aided in student learning, understanding, and academic growth.
- Fostered a supportive learning environment by offering regular office hours and providing one-on-one guidance and support for students seeking clarification on course material.
- Conducted email communication with students and departments, ensuring timely, professional, and accurate replies to inquiries, updates, and requests.
Essay Reviewer | Academic Administrative Support
Paper Education America Inc.
Santa Monica, CA (Remote)
09.2021 - 08.2023
- Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision; delivered high-quality services to +700 students needing academic and emotional support.
- Aided peers and management staff in the completion of +3M tutoring sessions annually, resulting in a massive boost of revenue and increased interest of stakeholders and investors.
- Leveraged Zendesk and Slack as well as various e-learning applications to accelerate learning by providing students with easy-to-access information.
- Engaged in ongoing training sessions to stay current with industry trends and advancements in educational research methodologies.
Freelance Editor
Volunteer Service
Various Locations (Remote)
01.2017 - 08.2021
- Edited higher education clients' first drafts, suggested additional content updates, and returned works to clients for review and feedback. Marketed services via social media.
- Assisted multiple writers weekly in improving voice and core writing in their literary works through direct coaching and mentorship, utilizing a high degree of attention to detail to detect errors and recommend improvements.
- Worked remotely with clients to build meaningful relationships and develop and produce quality content.
- Handled both inbound and outbound client phone calls, providing exceptional customer service and effective assistance while addressing inquiries.
Federal Child & Youth Program Assistant
U.S. Army Installation Management Command
Fort Hood, TX
08.2016 - 12.2016
- Maintained health records for +50 children and prepared daily reports, monitoring trends and progression.
- Enhanced learning and development for children of varying skill levels with diversified instructional strategies.
- Improved behavior of children under care by modeling responses to situations and reinforcing good choices.
- Maintained security and safety with consistent monitoring and tracking policies; maintained compliance with program standards, legal regulations, and Americans with Disabilities Act (ADA) accommodations.
Education
Master of Science - Psychology, Child & Adolescent Development
Capella University
Minneapolis, MNBachelor of Science - Criminal Justice
University of South Carolina
Spartanburg, SCSkills
- Microsoft Office Suite
- Microsoft Teams
- Google Suite
- Student Records Management
- Resource Identification
- Canvas
- Customer Service
- Advising
- Student Recruitment
- Retention strategies
SKILLS
- Data Reconciliation
- Student Guidance
- Verbal and Written Communication
- Team Collaboration
- Post-Secondary Education
- Goal-Oriented
- Academic Advising
- Student Advocate
- Customer Service
Timeline
Adjunct Psychology Professor
Ignite Learning
09.2023 - Current
Associate Faculty | English Composition
University of Arizona Global Campus
09.2023 - 08.2025
Essay Reviewer | Academic Administrative Support
Paper Education America Inc.
09.2021 - 08.2023
Freelance Editor
Volunteer Service
01.2017 - 08.2021
Federal Child & Youth Program Assistant
U.S. Army Installation Management Command
08.2016 - 12.2016
Master of Science - Psychology, Child & Adolescent Development
Capella University
Bachelor of Science - Criminal Justice
University of South Carolina