Salesforce
KANDI ANDERSON
Operations Leader In Tech/SaaS
West Jordan,UT
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Operations Team Supervisor
ChowNow
Remote | West Jordan, Utah
06.2014 - 07.2022
- Developed and implemented a high-quality work environment as measured through employee satisfaction ratings, averaging 40% or higher quarterly.
- Increased team productivity by 20% and reduced headcount by 40% due to implementing process improvements, implementing new tools, and coaching team members.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maximized performance by monitoring daily activities and mentoring team members.
Data & Site Content Supervisor
Seamless/Grubhub
Sandy, Utah
08.2010 - 04.2014
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
LMT - Massage Therapy
Myotherapy College of Utah
Salt Lake City, UTHigh School Diploma -
Valley Highschool
Sandy, UT 09.1998 - 06.2000
Skills
Management Training undefined
Software
Slack
G-Suite
MS Office
Guru Knowledge Center
Xtreme AI OCR
Timeline
Restaurant Operations Team Supervisor
ChowNow
06.2014 - 07.2022
Data & Site Content Supervisor
Seamless/Grubhub
08.2010 - 04.2014
High School Diploma -
Valley Highschool
09.1998 - 06.2000
LMT - Massage Therapy
Myotherapy College of Utah
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