Kandi Strawder
Minerva
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Alro Steel
10.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Kept detailed records of daily activities through online customer database.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Trained new employees on customer service, money handling and organizing strategies.
- Set and achieved company defined sales goals.
Inside Sales Representative
Republic Steel
06.2018 - 09.2023
- Worked in conjunction with outside sales representative to maintain and grow product sales
- Contacted new and existing customers to discuss product and service solutions
- Expedited customer orders for quick delivery and to promote satisfaction
- Provided material quotes to customers on a daily basis
- Consulted with customers to aid selection and purchase of products that met needs
- Identified customer needs by asking questions and advising on best solutions
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction
- Cultivated and strengthened customer relationships to drive revenue growth
- Understanding of graded steel and the testing required
- Acted as the voice of the customer in all internal matters.
- Answered customers' questions regarding products, prices, and availability.
General Manager
Aarons
06.2013 - 06.2018
- Stafed & Managed 10+ Employees
- Managed Accounts for 750+ Accounts, Including Delivery
- P& L Management
- Scheduling (Kronos)
- Merchandising & Supply Chain Logistics (Inventory Management)
- Lead & Managed Sales and Accounts Teams, hitting Goaled Numbers Consistently
- Constant Customer Relations, Including but limited to Issues with Delivery, Merch, etc
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Education
High School Diploma -
Carrollton High School
05.2007
Skills
- Efficient and reliable team player
- Driven
- Excellent time management
- Email and Phone Etiquette
- Effective problem solver
- Customer Service
- Customer focused
- Organized and Efficient
- Managing multiple projects
- Relationship Building
- Effective communication
- Attention to Detail
- Goal Setting
City
OH
Zip
44657
Street
Minerva
Timeline
Inside Sales Representative
Alro Steel
10.2023 - Current
Inside Sales Representative
Republic Steel
06.2018 - 09.2023
General Manager
Aarons
06.2013 - 06.2018
High School Diploma -
Carrollton High School
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