Kandice A. Jones
Somerset,NJ
Summary
Enthusiastic health care services professional with over9 years of patient care and customer service experience. Dedicated worker looking to build on an extensive skill set while providing compassionate care and support to patients in need. Seeking a permanent role where I can affectively assist licensed health care professionals in providing the best patient experience possible while maximizing my potential and serving my community as a Certified Clinical Medical Assistant.
Overview
13
13
years of professional experience
Work History
Certified Clinical Medical Assistant
C.C.M.A. | Barnabas Health Medical Group
Hillsborough, NJ
08.2022 - Current
- Completed prior authorization for medications
- Provide patient vaccinations and physician treatment assistance
- Patient appointment scheduling and virtual check-ins
- Patient care coordination and customer service
Patient Access Representative
RWJ
Somerville, NJ
12.2021 - 08.2022
- Responsible for multi-practice patient scheduling
- Assisted with pap smears for obstetrics patients
- Scheduled appointments for new and existing patients in accordance with physician schedules
Mental Health Tech
HMH Carrier Clinic
Belle Mead, NJ
04.2019 - 12.2021
- Coordinated mental health care services while assisting with patient assesses
- Maintained patient accounts by obtaining, recording, and updating personal and financial information
- Responsible for monitoring and documenting care while actively working to identify patient needs
Receptionist
Medemerge
Green Brook, NJ
01.2018 - 06.2018
- Maintained patient accounts by obtaining, recording, and updating personal and financial information
- Welcomed patients and visitors by providing warm greetings both in person and on the telephone
- Contributed to team efforts by accomplishing required tasks as needed
- Protected patients’ rights by maintaining confidentiality of personal and financial information and following HIPAA and PHI guidelines
Group Home Manager
Keystone Community
South Plainfield, NJ
11.2011 - 01.2018
- Managed direct support professional staff including evaluations, monitoring, scheduling, and staff training
- Monitored fiscal, medical, personal and ISP documentation to ensure accuracy
- Responsible for serving as an active member of each group-member’s Inter-Disciplinary Team (IDT)
- Accountable for submitting monthly reports outlining individual operational status, progress, and concerns
Education
CMA Certification - undefined
AIMS Education
Piscataway, NJ05.2023
Bachelor of Health Science - undefined
St. Augustine’s University
Raleigh, NC05.2009
Skills
- Time Management
- Teamwork & Teambuilding
- Phlebotomy & Vaccinations
- Customer Service
Community Service
Meals on Wheels, New Brunswick, NJ, 2014, Present
Timeline
Certified Clinical Medical Assistant
C.C.M.A. | Barnabas Health Medical Group
08.2022 - Current
Patient Access Representative
RWJ
12.2021 - 08.2022
Mental Health Tech
HMH Carrier Clinic
04.2019 - 12.2021
Receptionist
Medemerge
01.2018 - 06.2018
Group Home Manager
Keystone Community
11.2011 - 01.2018
CMA Certification - undefined
AIMS Education
Bachelor of Health Science - undefined
St. Augustine’s University