Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
3
3
Languages
Work History
Associate Director of Commercial Sales
LabCorp
Durham, NC
07.2023 - Current
Led teams of up to 50 personnel, supervising daily performance as well as training and improvement plans.
Prioritized tasks and allocated resources appropriately to keep teams focused and productive to map post-spin Integrated Opportunity Process
Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
Communicated all capacity, sourcing and technology gaps with upper management during integrations of acquisitions of PGDx and Bedford.
Assisted in organizing and overseeing assignments to drive operational excellence during phase out of 3rd party vendor for LPC in house initiative.
Developed detailed plans based on broad guidance and direction for Sales Meetings ~$1.6M.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Trained and developed department leaders and management staff for specific projects and ongoing operational needs, as needed.
Assisted senior leadership in managing all aspects of operations.
Defined clear targets and objectives and communicated to other team members.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Project Manager, Global Commercial Organization
Labcorp Drug Development
Wake Forest, NC
02.2021 - 07.2023
Align with leadership on messaging for initiatives to include goals and objectives
Craft PowerPoint presentations to update Executive Sponsors, Executive Leadership meetings and Town Halls on projects
Established workstreams and leads to set in motion Goals and Objectives of initiatives/projects and integrations
Work with SalesForce team, Director of Inside Sales and Sales Compensation team to ensure contracts, incentives and payouts are correct and updated
Owner of Executive Leadership Organization Charts (CEO +2), functional and strategic
Representative for Global Commercial Organization during Brand Implementation (merge of Diagnostic and Drug Development)
Coordinated with cross-functional teams to resolve project issues and mitigate risks
Developed and implemented strategic project plans to meet business objectives
Developed and implemented project plans and budgets to ensure successful execution
Tracked project and team member performance closely to quickly intervene in mistakes or delays
Sustainability Manager
LabCorp and Covance
Durham, NC
04.2020 - 02.2021
Oversaw approval of project submissions for use of designated $1M Sustainability budget.
Tracked more than $22M in Sustainability spend for Enterprise (LabCorp and Covance)
Strategic planning and resource management to improve sustainability program by assisting in creation of Executive Sustainability Board and Sustainability Charter.
Analyzed data and trends to determine risks pertaining to climate change and sustainability in partnership with Siemens and Schneider Electric.
Represented sustainability department, answering questions and explaining methods to reduce carbon footprint at monthly meetings to stakeholders, committee members and clients.
Monitored and optimized existing sustainability programs to increase engagement, efficacy and cost-efficiency in Scopes 1 and 2.
Orchestrated cutting-edge recycling programs, important environmental improvement projects and other sustainability strategies
Assessed or proposed sustainability initiatives by considering cost-effectiveness, technical feasibility and acceptance
Organizational Effectiveness
LabCorp/Covance Clinical Research
Durham, NC
11.2019 - 04.2020
Developed and drove Pan Covance strategy map objectives linking with budgeted initiatives and ensure alignment with growth.
Lead internal project management of Organizational Effectiveness Center (OEC) team and internal communications
Managed Cross-Functional/Pan Covance projects implementing change management methodologies and process improvements as required.
Site leadership of campus to include 800 employees, under Chief of Staff, Stuart Goldblatt.
Co-lead development of reporting and associated analysis to create visibility to LaunchPad savings associated with corporate travel.
Identified ~14% of misuse, miscoding and recommended process change of policies to escalate to Executive Leadership under Paul Kirchgraber.
Pre-Covid19 era, identified savings of ~$1M in savings for unused and redundant Mi-Fi devices
Researched, developed and implemented programs focused on recruiting and retaining high-quality, diverse workforce through ERG's
Performed needs and cultural evaluations to strengthen improvements at all organizational levels
Devised and optimized human resources processes, practices and program initiatives
Conducted physical work environments, organizational structures and communication systems research studies to assess organizational functioning
Presented reports highlighted proposed changes regarding performance and efficiency enhancement
Acted as team leader in group projects, delegating tasks and providing feedback
Gained extensive knowledge in data entry, analysis and reporting
Assistant Property Manager & Amenities Director
Arcadia Property Management Group
Raleigh, NC
09.2018 - 07.2019
Conducted tours of vacancies with prospective tenants for 1.7M sq feet.
Coordinated general maintenance and repairs to keep facilities operational and attractive for Fortune 500 Companies such as LabCorp, Shattuck, Bayer and Duke Health
Cognizant of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
Negotiated contracts to obtain reasonable fees for landscaping, furniture purchases, bee hive installation, window/building renovation and housekeeping work.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service
Business Operations Specialist
MJM Group
Raleigh, NC
04.2018 - 08.2018
Responsible for multimillion dollar accounts, loans, and investments.
Accountant for Phase 1 and 2 of construction loan and build of Marriott Brand hotels in Charlotte, NC.
Created and managed PM Process for overhead bills in excess of $350k/month and hotel build outs in excess of $5M.
Ensured all construction pay apps, received by GC's, for up to 3 hotels at time, as accurate and sent to appropriate lenders for reimbursement or payout.
Converted all accounts from Quickbooks Pro to Xero software
Managed office of 12 people, including marketing, research, and interns
Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution
Participated in meetings and associated events to help define and achieve organizational objectives
Collected, arranged, and input information into database system
Developed effective improvement plans in alignment with goals and specifications
Educated staff on organizational mission and goals to help employees achieve success
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
Developed and updated tracking spreadsheets for process monitoring and reporting
Evaluated staff performance and provided coaching to address inefficiencies
Conducted regular reviews of operations and identified areas for improvement
Gathered, organized and input information into digital database
Education
No Degree - Sustainability Management
University of Wisconsin - Madison
Madison, WI
08.2019 -
Certificate in Global Logistics and Supply Chain Demand -
Achieved the creation of a new Integrated Opportunity Process through effective Visio mapping, coordinating key stakeholders and ownership, and working with sales trainers to ensure BDD's have content to assuage client concerns and training for all is scheduled.
Documented and resolved integration challenges and leadership turnover, from a previous acquisition, which led to a more successful playbook of future integrations.
Achieved a Drug Development initiative, company wide, by completing the goal of a deliverable within 6 months, to include a company roll out and KPI's, with accuracy and efficiency.
Achieved the integration of several acquisitions by introducing Smartsheet for project management tasks and oversight.
Collaborated with team of 30+ in the development of 3 Transformation initiatives in the Early Development (Discovery); Precision Medicine (CLS/Oncology); and Data for Pharmacology to provide updated websites, resource materials, new process and client identification.
Supervised team of 10+ staff members within contracts, proposals, pricing and strategy, Salesforce and sales training as project management required for integrations and initiatives.
Affiliations
Project Management Institute
Software
Microsoft 365
MacOS
Google Drive
Adobe Photoshop and Illustrator
Asana
Quicken
Interests
Literature
Travel
Leadership Courses
Running/Tennis
Timeline
Associate Director of Commercial Sales
LabCorp
07.2023 - Current
Project Manager, Global Commercial Organization
Labcorp Drug Development
02.2021 - 07.2023
Sustainability Manager
LabCorp and Covance
04.2020 - 02.2021
Organizational Effectiveness
LabCorp/Covance Clinical Research
11.2019 - 04.2020
No Degree - Sustainability Management
University of Wisconsin - Madison
08.2019 -
Assistant Property Manager & Amenities Director
Arcadia Property Management Group
09.2018 - 07.2019
Business Operations Specialist
MJM Group
04.2018 - 08.2018
Certificate in Global Logistics and Supply Chain Demand -