Kandice Daniels

- Maximized upselling opportunities by promoting daily specials and premium menu items naturally
- Demonstrated extensive menu knowledge and delivered tailored recommendations
- Supported weddings and corporate events with high‑touch, detail‑oriented service
- Collaborated with the sommelier to curate personalized wine pairings

- Assisted with staff training and bartending best practices
- Maintained composure while adapting to changing service demands
- Built loyal clientele through consistent, engaging service
- Ensured compliance with state alcohol service regulations

- Managed high‑energy service while maintaining premium hospitality standards
- Resolved guest concerns quickly and professionally
- Provided exceptional service to large parties and high‑profile patrons
- Shared in‑depth menu knowledge to enhance guest dining experiences

- Managed reservation systems to reduce errors and maximize guest satisfaction
- Processed payments accurately and balanced daily cash drawers
- Responded calmly and professionally to emergency situations
- Coordinated across departments to ensure seamless guest experiences

**Promoted to VIP Coordinator- October 2022**

- Delivered white‑glove service for VIP clientele
- Managed room inventory while prioritizing elite guest requests
- Executed pre‑arrival planning with personalized room details
- Provided informed local recommendations for exclusive experiences