WITNESS PHAKATHI
New York,USA
Summary
Fine dining professional with 15+ years of experience in Forbes-level hotels, Michelin-caliber restaurants, and private members clubs. Known for refined service, strong food and wine knowledge, and delivering polished, detail-driven guest experiences that exceed luxury standards.
Overview
19
19
years of professional experience
Work History
Fine Dining Server / Captain
COCOS at Colette (Private Members Club)
New York, NY
12.2024 - Current
- Deliver high-touch, members-only dining with precision, discretion, and refined service
- Guide guests through food and wine selections while supporting revenue growth
In-Room Dining Server
The Fifth Avenue Hotel
New York, NY
09.2023 - 06.2025
- Executed luxury in-room dining service in line with Forbes and LQA standards
- Ensured accurate ordering, elegant presentation, and personalized guest interaction
Fine Dining Server
Café Luxembourg
New York, NY
07.2021 - 12.2024
- Delivered polished service in a high-volume upscale environment
- Provided knowledgeable menu and wine recommendations
Restaurant Captain
Milo’s Restaurant
New York, NY
03.2019 - 02.2021
- Led floor service, pacing, and guest flow during peak service
Restaurant Manager / Senior Server
The Grand Grill
Dubai, UAE
08.2006 - 02.2011
- Oversaw front-of-house service and guest experience in a luxury setting
Education
High School Diploma - undefined
Barnato High School
Johannesburg, South AfricaSkills
- Forbes Five-Star & LQA Standards
- Michelin-Level Fine Dining Service
- Private Members Club Service
- Wine & Menu Knowledge
- Upselling & Guest Engagement
- POS, PBX & Digital Ordering
Timeline
Fine Dining Server / Captain
COCOS at Colette (Private Members Club)
12.2024 - Current
In-Room Dining Server
The Fifth Avenue Hotel
09.2023 - 06.2025
Fine Dining Server
Café Luxembourg
07.2021 - 12.2024
Restaurant Captain
Milo’s Restaurant
03.2019 - 02.2021
Restaurant Manager / Senior Server
The Grand Grill
08.2006 - 02.2011
High School Diploma - undefined
Barnato High School