Dynamic Assistant Store Manager with experience in team building and leadership. Skilled in inventory management and cash handling, contributing to improved operational efficiency and enhanced staff performance.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Doogie's Dispensary and Smoke Shop
11187 Southwestern Blvd, Irving, NY 14081
05.2025 - Current
Assisted in daily store operations, ensuring compliance with regulations and policies.
Supported inventory management, including stock replenishment and product organization.
Executed cash handling procedures accurately during transactions and daily reconciliations.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales Associate
Stagecoach West
393 NY-5 And 20, Irving, NY 14081
05.2012 - 11.2023
Facilitated customer interactions to enhance shopping experience and drive sales.
Trained new team members on product knowledge and sales techniques.
Managed inventory levels, ensuring optimal stock availability for customers.
Monitored store appearance and ensured compliance with company standards for visual merchandising.
Developed strong relationships with customers, contributing to a positive store environment and community engagement.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Engaged with customers to effectively build rapport and lasting relationships.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.