Kandice Wadkins
Kingman,United States
Summary
Detail-oriented professional with a strong foundation in customer service, certification in Phlebotomy. Proven track record of fostering customer relationships and resolving issues promptly, achieving a customer satisfaction rating. Skilled in scheduling, attention to detail, and team coordination, successfully optimizing workflows to enhance operational efficiency. Committed to providing exceptional patient care and support in a dynamic healthcare environment, ensuring the highest standards of quality and safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Foreman/Team Lead
Arizona Easy Movers
Fort Mohave
04.2023 - Current
- Established key performance indicators to monitor operational performance and ensure alignment with organizational goals. Drove change management initiatives to ensure smooth transitions during operational restructuring. Developed budgets and forecasts to guide financial planning and resource allocation for operational.
- Coordinated logistics for residential and commercial moves, ensuring timely execution of operations.
- Developed and maintained relationships with clients to facilitate smooth moving experiences.
- Managed scheduling and resource allocation to optimize workflow efficiency across multiple projects.
- Assisted in loading and unloading furniture and boxes, ensuring items remained undamaged during transit.
- Organized and optimized packing processes to enhance efficiency and maximize space in transport vehicles.
- Implemented best practices for inventory management, tracking items to prevent loss or damage during relocation.
Livestock Caretaker
Foster Ranch Rescue
Fort Mohave
08.2021 - Current
- Supervised daily care and feeding of animals, ensuring health and well-being.
- Remained alert to problems or health issues of clients and competently responded.
- Developed and implemented habitat enrichment programs to enhance animal welfare.
- Worked effectively in fast-paced environments.
- Developed and implemented enrichment programs to enhance animal behavior and welfare.
- Coordinated schedules for routine veterinary check-ups and vaccinations, optimizing care timelines.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
Correctional Officer
Geo group
Golden valley
02.2023 - 10.2024
- Developed and implemented strategies for conflict resolution to de-escalate potentially volatile situations. Recorded and reported incidents accurately to maintain detailed documentation for review. Responded swiftly to emergencies, coordinating with medical staff and first responders when necessary.
- Enforced facility rules and regulations to maintain security and order among inmates.
- Conducted regular safety inspections to identify potential hazards and ensure compliance with safety standards.
- Trained new officers on operational protocols, enhancing team efficiency and safety awareness.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Business Office Coordinator
Cousin Terry's RV
Fort Mohave
09.2019 - 12.2023
- Managed scheduling and correspondence for a team of executives, ensuring timely communication and project alignment. Assisted in budget management by tracking expenditures and preparing financial reports. Managed travel arrangements for team members, optimizing schedules and reducing travel costs. Provided administrative support to senior management, enabling focus on strategic objectives.
- Developed and maintained project schedules, ensuring timely completion of deliverables.
- Streamlined reporting processes by implementing automated systems, reducing manual tasks.
- Led training sessions for new staff on company policies and software tools.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Coordinated cross-departmental projects to enhance operational efficiency and communication.
Assistant Manager/Sales Associate
Sun valley shutter
Bullhead city
01.2017 - 09.2020
- Fostered strong relationships with customers to understand their needs and provide tailored solutions. Resolved customer complaints and issues promptly, achieving a customer satisfaction rating of over 90%. Participated in inventory audits to ensure accuracy and minimize loss. Executed cash handling procedures accurately while ensuring compliance with company policies.
- Led team to enhance customer service protocols, improving client satisfaction scores.
- Analyzed performance metrics to identify areas for improvement in service delivery.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Education
Phlebotomy Certificate -
MedCerts
2023
High School Diploma -
Belford high school
United States2011
Skills
Scheduling: Expert
Adaptability: Expert
Attention to Detail: Expert
Customer Satisfaction: Expert
Problem-Solving: Expert
Team Coordination: Expert
Customer Relationship Management: Expert
Certification
phlebotomy technician: Medcerfs
Timeline
Foreman/Team Lead
Arizona Easy Movers
04.2023 - Current
Correctional Officer
Geo group
02.2023 - 10.2024
Livestock Caretaker
Foster Ranch Rescue
08.2021 - Current
Business Office Coordinator
Cousin Terry's RV
09.2019 - 12.2023
Assistant Manager/Sales Associate
Sun valley shutter
01.2017 - 09.2020
Phlebotomy Certificate -
MedCerts
High School Diploma -
Belford high school