KANDICE WILSON
Leasing Agent
Mount Holly,NC
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Entry-level Leasing Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Brings strong skill set and forward-thinking nature to property management markets Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Leasing Agent
R. Communites
Charlotte, NC
08.2021 - Current
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through phone calls, emails and flyers.
- Participated in property inspections to prepare for move-ins and move-outs.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Used Appfolio to keep record of financial transactions and rental applications.
- Recruited new residents through website advertising and marketing.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Flex
Driver Amazon
Charlotte, NC
11.2020 - Current
- Demonstrate exceptional customer service using interpersonal customer service skills to appropriately represent the company
- Accomplish 100% on-time delivery rate within a strict time constraint
- Highly organized and able to communicate and problem solve in an effective and timely manner
Phlebotomist
Talecris/Grifols Plasma Center
Charlotte, NC
03.2020 - 11.2020
- Built and nurtured customer relationships which translated into repeat clients and regular requests
- Demonstrated expertise in proper equipment use and plasma volume requirements
- Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification
- Trained in multiple areas within the organization
Shift Manager
Autism Services of Mecklenburg County
Charlotte, NC
09.2013 - 07.2020
- Group home environment for the developmentally disabled, Responsible for the care of 4+ autistic clients
- Oversee 3 team members
- Ensure safe home environment and quality care of clients Perform administrative tasks to ensure optimal operations Former "Direct Support Professional" prior to promotion.
Laboratory Assistant
American Red Cross National Testing Lab
07.2015 - 12.2016
- Tracked collected specimens by initialing, dating and noting times of collection.
- Prepared blood samples for
testing, shipping, and disposal - Maintained manual and electronic records associated with blood production, testing history, patient
demographics, etc. - Acknowledged and adhered to all policies and procedures pertaining to the safety, quality, identity, and
purity of blood supply and donations - Operated advanced laboratory equipment including daily maintenance, testing, and troubleshooting of
SARSTEDT specimen sorter - Demonstrated superior customer service and communication skills when engaging with ARC clients
regarding blood supply Performed administrative lab duties; participated in team, safety, and laboratory
quality meetings.
Blood Collection Specialist
Community Blood Center of the Carolinas
Charlotte, NC
05.2011 - 09.2012
- Performed phlebotomy procedures on new and repeat donors
- Monitored patients throughout blood collection process
- Prepared and stored blood units
- Completed registration process for blood donors Conducted daily operations as per FDA and AABB standards
- Responsible for daily quality control of all collection equipment in assigned work area.
Education
Certified Phlebotomist Certification through American Society of Clinical Pathology; active certification through May 2021 (#41751) - Phlebotomy
10.2010 - 01.2011
High School Diploma -
Adult High School Diploma
Skills
Property tours and inspections
Telephone and email etiquette
MS Office
Organizational Skills
Customer Service Skills
Multi-Tasking
Teamwork and flexibility
Clerical Support
Written Communication
Analytical and Critical Thinking
Attention to Detail
First Aid/CPR
Self-Motivated
Adaptive and creative
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Leasing Agent - R. Communites
08.2021 - Current
Flex - Driver Amazon
11.2020 - Current
Phlebotomist - Talecris/Grifols Plasma Center
03.2020 - 11.2020
Laboratory Assistant - American Red Cross National Testing Lab
07.2015 - 12.2016
Shift Manager - Autism Services of Mecklenburg County
09.2013 - 07.2020
Blood Collection Specialist - Community Blood Center of the Carolinas
05.2011 - 09.2012
Central Piedmont Community College - Certified Phlebotomist Certification through American Society of Clinical Pathology; active certification through May 2021 (#41751), Phlebotomy
10.2010 - 01.2011
Southern Piedmont Community College - High School Diploma,