Kandie Padilla
El Paso,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
9
9
years of professional experience
Work History
Assistant Director
Playskool Learning Center
El Paso , TX
01.2022 - Current
- Developed and implemented policies and procedures to ensure safety and quality of care for children.
- Ensured compliance with all federal, state and local regulations related to childcare services provided by the daycare center.
- Managed school's social media accounts to promote positive image to area families.
- Monitored student progress and assisted students and teachers with resolving problems.
- Trained, managed and motivated employees to promote professional skill development.
- Provided guidance and support to teachers in order to improve teaching methods and skillset.
- Facilitated team meetings with staff members to review policies and procedures, discuss issues or concerns, provide training updates.
- Scheduled routine maintenance on equipment used throughout the daycare center.
Medical Assistant/Receptionist
Eastside Total Healthcare Dr. John Patterson
El Paso , TX
02.2018 - 10.2020
- Performed administrative functions such as data entry into electronic health record system or other software programs.
- Maintained confidentiality of patient information according to HIPAA guidelines.
- Provided assistance to clinicians during exams when needed.
- Ordered and maintained supply inventory for medical office.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled and confirmed patient appointments and consultations.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Entered insurance, demographics and health history into patient database.
Scheduling Representative
Southwest X-ray
El Paso , TX
01.2016 - 01.2018
- Maintained front desk to provide positive first impression.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Greeted patients upon arrival and provided them with necessary paperwork.
- Ensured compliance with HIPAA regulations when handling confidential information.
- Worked collaboratively with other team members to meet departmental goals.
- Inputted patient data into the electronic health record system.
- Reviewed patient medical history documents prior to appointment scheduling.
Education
Associate of Applied Science - Radiographic Technologist
Pima Medical Institute
El Paso, TX05-2023
Some College (No Degree) - Medical Assisting
Brightwood College - El Paso
El Paso, TX05-2015
Associate of Applied Science - Medical Billing And Coding
Southwest University At El Paso
El Paso, TX10-2014
Skills
- Medical terminology knowledge
- Strong interpersonal skills
- Scheduling Diagnostic Procedures
- HIPAA Compliance
- EMR
- Phone and Email Etiquette
- Record maintenance
- Policy Adherence
- First-aid and CPR
- Curriculum Planning
- Staff Management
- Safety regulations compliance
- Written Communication
- Interpersonal Skills
- Bilingual fluency in English and Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Director
Playskool Learning Center
01.2022 - Current
Medical Assistant/Receptionist
Eastside Total Healthcare Dr. John Patterson
02.2018 - 10.2020
Scheduling Representative
Southwest X-ray
01.2016 - 01.2018
Associate of Applied Science - Radiographic Technologist
Pima Medical Institute
Some College (No Degree) - Medical Assisting
Brightwood College - El Paso
Associate of Applied Science - Medical Billing And Coding
Southwest University At El Paso
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