Kandis Peters
Houston,TX
Summary
Driven professional with a proven track record at Staples, adept in clerical support and maintaining confidentiality. Excelled in enhancing office efficiency and customer service management, demonstrating strong verbal communication and database entry skills. Achieved significant improvements in inter-departmental coordination and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Administrative Clerk
Harris County Community
08.2022 - 03.2024
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Improved communication between departments through effective scheduling and coordination of meetings.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Customer Service Manager
Staples
02.2019 - 06.2022
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Education
High School Diploma -
Jesse Jackson Academy
Houston, TX05.2007
Skills
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
Timeline
Administrative Clerk
Harris County Community
08.2022 - 03.2024
Customer Service Manager
Staples
02.2019 - 06.2022
High School Diploma -
Jesse Jackson Academy
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