Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

KANDRA N. MASON

Verona,WI

Summary

Highly motivated, passionate and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to an upbeat environment, and make a lasting difference in the medical community.

Overview

16
16
years of professional experience

Work History

Certified Medical Assistant

Madison Woman's Health
05.2011 - Current
  • Key resource for staff, up to and including, training new or existing staff, promoting and implementing continuous process improvement and cost saving measures.
  • Increase patient/staff safety by ensuring that infection control protocols are observed at all times, and maintaining a sterile environment.
  • Streamline communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Educate patients on preventative care measures, effectively reducing the risk of future health complications.
  • Optimize inventory management, replacing supplies as needed while minimizing waste and remaining mindful of budget constraints.
  • Reduce wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhance clinic and staff efficiency by thoroughly documenting patient information and updating EMR.
  • Provide compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Contribute to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Continually strive to optimize workflow processes, leading to increased productivity amongst staff members.
  • Assist physicians with outpatient procedures, including preparing procedure rooms, processing, and sterilizing instruments.

Certified Medical Assistant

Mercy Health System
08.2008 - 05.2011
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Oriented and trained new staff on proper procedures and policies.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.

Education

Associate of Applied Science - Health Sciences, CMA

Blackhawk Technical College
Janesville, WI
05.2008

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Inventory and Supply Management
  • Electronic Health Records
  • Medical Records Management
  • Patient Scheduling
  • Patient Assessments
  • Patient Documentation
  • Medical Office Administration
  • Vital Sign Monitoring
  • Procedure Assistance
  • CPR
  • Sterile Technique
  • Insurance Verification
  • Customer Service
  • Immunization Administration
  • Patient Relations
  • Equipment Sterilization
  • Patient Care Coordination
  • Family Education
  • Monitoring Patient Progress
  • First Aid

Accomplishments

  • Successfully transitioned facility to more eco-friendly practices, thus reducing waste, overhead operating expenses, and contributing to a greener facility.
  • Recent independent study and completion of home/office organization courses.
  • Facilitated 2021 launch of local chapter of nationwide group for those that identify as women, providing social opportunities and support.

Timeline

Certified Medical Assistant

Madison Woman's Health
05.2011 - Current

Certified Medical Assistant

Mercy Health System
08.2008 - 05.2011

Associate of Applied Science - Health Sciences, CMA

Blackhawk Technical College

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KANDRA N. MASON