Hi, I’m
Kandy Green
Orlando,FL
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Summary
Experienced manager with excellent customer and management skills. Customer-driven Flight Attendant with dynamic safety and customer service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
years of professional experience
Work History
Frozen Drinks & MoreWellington, FL
Beverage Vendor/Owner
08.2014 - 11.2023
Job overview
- Responsible for helping non for profits increase budget by serving and selling alcohol and non alcoholic beverages
- Trained bartenders and servers.
- Provided frozen drink equipment and supplies.
- Assisted with set up and break down of frozen drink equipment and drink stations.
USAirChicago, IL
Flight Attendant
01.2009 - 02.2014
Job overview
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Trustworthy Mortgage LendingElkhart, IN
Mortgage Broker/Owner
05.2001 - 08.2008
Job overview
- Responsible for working on behalf of mortgage lender
- Assist borrowing individual by assembling and verifying all closing documents required by title insurance company and initializing loans.
- Worked with various lenders to find best deal for home buyer
- Act as intermediary between lender and borrower
- Evaluate pay stubs, credit history, tax information, bank statements for financial status
- Developed marketing strategies to consistently generate new leads and expand client base, driving business success.
- Provided customer service and ongoing support for past clients to maintain strong relationships and encourage referrals for future business opportunities.
Holiday InnGoshen IN
Front Desk Supervisor
03.1998 - 05.2001
Job overview
- Provided exceptional customer service by assisting front desk staff with guest services.
- Responsible for all front office activities including providing guest with room access keys, scheduling shuttle service and arranging all overnight accommodations.
- Managed the front desk area to ensure effective telephone communication and guest check-in procedures.
- Assisted Human Resources with screening of new hires.
Education
Ball State UniversityMuncie, IN
Bachelor of Science from Political Science/ Marketing
01.1994
Skills
- Personalized Customer Service
- Verbal Communication
- Conflict Management
- Leadership
- First Aid/ CPR
- Food and Beverage Management
- Guest Relations
- Guest Satisfaction
- Customer Loyalty
- Guest Interaction
- Station Preparation
- Teamwork and Collaboration
- Serve Customers
- Calm and Pleasant Demeanor
- Safe Food Handling Practices
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Beverage Vendor/Owner
Frozen Drinks & More
08.2014 - 11.2023
Flight Attendant
USAir
01.2009 - 02.2014
Mortgage Broker/Owner
Trustworthy Mortgage Lending
05.2001 - 08.2008
Front Desk Supervisor
Holiday Inn
03.1998 - 05.2001
Ball State University
Bachelor of Science from Political Science/ Marketing