Summary
Overview
Work History
Education
Skills
Timeline
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KANDY WOZNIAK

KANDY WOZNIAK

Administrative
NOVI,MI

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

26
26
years of professional experience

Work History

Technical Administrative Assistant

St. Claire Inc
01.2022 - Current
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Create client approved templates with data entry to meet OSHA standards and client brand identity.
  • Managed filing system, entered data and completed other clerical tasks.

Senior Loan Analyst

Rocket Mortgage
10.2020 - 01.2022
  • Review client applications and oversee existing loans to ensure compliance.
  • Analyze credit data and financial statements of clients to identify the degree of risk involved in lending money or extending credit.
  • Perform research to verify employment and income inspect reports from credit reports and review FICO scores.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.

Data Entry Specialist/Account Manager

St. Claire Inc
04.2017 - 07.2020
  • Designed and produced hazardous Energy Lockout/Tagout documentation for manufacturing and technical companies that comply with OSHA standards.
  • Specialized in data entry for safety documentation processes and procedures with accuracy and efficiency.
  • Reviewed and updated client correspondence files in excel database information to maintain accurate records.
  • Managed large data projects, including workflow scheduling, data entry and accuracy verification.

Hair Stylist

Fantastic Sam's Hair Salon
04.2016 - 04.2017
  • Consulted clients with professionalism, quality, and creativity to provide services such as cutting, coloring, conditioning, styling, permanent waving, straightening, highlighting, up-dos and waxing.
  • Performed receptionist duties such as answering phones, scheduling appointments, selling retail products, and warmly greeted clients.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.

Financial Research and Data Assistant

State Farm Insurance
10.2015 - 03.2016
  • Provided prompt, accurate, and friendly customer service with follow-up as needed.
  • Assisted with research, sales and obtained information for reports and for marketing products.
  • Updated customer records, scheduled appointments, collected and verified customer transactions.
  • Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.

Dealer Title Clerk

Royal Truck & Trailer Sales & Service, Inc
08.2014 - 09.2015
  • Provided a variety of administrative duties including support to CEO, CFO, and Trailer sales team along with dealer title clerk responsibilities.
  • Prepared and processed legal documents including electronic titling vehicle registration through the State of Michigan for the sales team with a high level of customer satisfaction.
  • Answered customer inquiries and prepared documents for financial institutions for customer loans.
  • Managed and maintained all accounts receivable, files, warranties, contracts, and other pertinent info with accuracy.
  • Received and processed paperwork for titles, new license plates, and renewals.

Hair Stylist

Fantastic Sam's Hair Salon
06.2012 - 08.2014
  • Consulted clients with professionalism, quality, and creativity to provide services such as cutting, coloring, conditioning, styling, permanent waving, straightening, highlighting, up-dos and waxing.
  • Performed receptionist duties such as answering phones, scheduling appointments, selling retail products, and warmly greeted clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Administrative Assistant/Human Resource Assistant

SEMCOG
01.1998 - 11.2001
  • Provided administrative duties including arranging meetings, maintaining a master calendar, typing correspondence, maintaining databases, and spreadsheets, preparing agendas, tracking receipt of contributors.
  • Provided project assistance in helping to plan and implement an agenda.
  • Assistant for Human Resource Manager with recruitment, onboard training, record-keeping, payroll and benefits, correspondence, procedures, & special projects.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Education

Cosmetology License -

David Pressley Professional School of Cosmetology
Royal Oak
05.2012

High School Diploma -

John Glenn High School
Westland, MI
06.1995

Certified Medical Assistant -

William D. Ford Career Technical Center
Westland, MI
06.1995

Skills

  • Excellent communication & interpersonal skills
  • Strong attention to detail and accuracy
  • Organizational skills
  • Microsoft Office proficiency
  • Strong problem-solving and analytical skills
  • Ability to work independently
  • Filing and Data archiving
  • General bookkeeping experience

Timeline

Technical Administrative Assistant

St. Claire Inc
01.2022 - Current

Senior Loan Analyst

Rocket Mortgage
10.2020 - 01.2022

Data Entry Specialist/Account Manager

St. Claire Inc
04.2017 - 07.2020

Hair Stylist

Fantastic Sam's Hair Salon
04.2016 - 04.2017

Financial Research and Data Assistant

State Farm Insurance
10.2015 - 03.2016

Dealer Title Clerk

Royal Truck & Trailer Sales & Service, Inc
08.2014 - 09.2015

Hair Stylist

Fantastic Sam's Hair Salon
06.2012 - 08.2014

Administrative Assistant/Human Resource Assistant

SEMCOG
01.1998 - 11.2001

Cosmetology License -

David Pressley Professional School of Cosmetology

High School Diploma -

John Glenn High School

Certified Medical Assistant -

William D. Ford Career Technical Center

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KANDY WOZNIAKAdministrative