Kane Cheng
Tenafly
Summary
Highly motivated and results-driven with experience in sports industry. Proven track record of customer service and communication. Adept at ensuring customer satisfaction. Friendly and reliable leader offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Server
Omusubi Gonbei
06.2020 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Court Attendant
USTA Billie Jean King National Tennis Center
08.2023 - 09.2023
- Made sure all tennis players were well supplied with hydration, coolers, etc
- Cleaned courts when dirty and /or raining.
Tutor
Tenafly High School
09.2019 - 06.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Volunteer
New York Road Runners Nyrr
11.2019 - 11.2021
- Prepared supplements and set up tents for runners.
- Maintained field safety by cleaning the streets and guiding the audience.
- Collaborated with the organizer and other volunteers to track the runners' location.
Volunteer
SportsHi
06.2021 - 08.2021
- Managed a high school sports media platform with the sports marketing team Created digital marketing content for high schools SportsHi chapter.
- Applied social media marketing campaign to engage the school athlete community.
- Tracked and coordinated various projects within different departments.
Intern
Bleacher Mendel, And Fedele
06.2021 - 08.2021
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Education
High School Diploma -
Tenafly High School
Tenafly, NJ06.2022
Skills
- Processing Customer Requests
- Customer Service
- Communication
- Attentiveness
- Credit and Cash Transactions
- Verbal and Written Communication
- Social Perception
Languages
English
Native or Bilingual
Japanese
Native or Bilingual
Timeline
Court Attendant
USTA Billie Jean King National Tennis Center
08.2023 - 09.2023
Volunteer
SportsHi
06.2021 - 08.2021
Intern
Bleacher Mendel, And Fedele
06.2021 - 08.2021
Server
Omusubi Gonbei
06.2020 - 08.2022
Volunteer
New York Road Runners Nyrr
11.2019 - 11.2021
Tutor
Tenafly High School
09.2019 - 06.2022
High School Diploma -
Tenafly High School
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