Kane McGrath
Normal,IL
Summary
Successful Customer Service Advocate with over two years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
3
3
years of professional experience
Work History
Customer Service Advocate
Target
06.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Completed opening and closing functions to meet operational needs.
Frame Maker
Military Memories And More
08.2020 - 05.2021
- Built picture frames that customers had ordered
- Evaluated specifications of each design to identify sizes, shapes, and quantities involved for every part.
- Constructed sample garments for fittings and pattern adjustments.
Education
High School Diploma -
Knoxville High School
Knoxville, IL05.2023
Skills
- Customer Service
- Taking phone calls
- Stock Management
- Filing
Timeline
Customer Service Advocate
Target
06.2021 - Current
Frame Maker
Military Memories And More
08.2020 - 05.2021
High School Diploma -
Knoxville High School
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