Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon
11.2021 - Current
Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Identified and resolved process issues to drive optimal workflow and business growth.
Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
Support the Area Manager and Associates
Execute standard work duties
Track and report labor hours
Act as an associate resource, train associates and verify SOP compliance
Ensure successful shift performance, through tracking, reporting and feedback on associate performance
Participate in Operational Excellence initiatives
Execute on production duties
Understand workflow and daily production goals
Assist in keeping work areas clean and organized
Identify and address safety hazards within the work area
Coaching associates to work safely at all times
Participate in safety initiatives
Refer all job injuries immediately to area manager
Financial Administrative Associate
Ascension Genesys Hospital
12.2020 - 11.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and submitted purchase orders to maintain stock levels.
Register and Discharge patients
Collecting patient information for legal documentation
Accretive Health System- tool for prior balances
Verifying insurance eligibility and benefits
Working knowledge for CPT codes/ ICD 10
Preparing surgery charts
Collecting authorization and referrals
Pre-Admission Testing
General office clerical duties
Youth Specialist
Whaley Children's Center
02.2018 - 11.2020
Maintained safety and security of youth under care.
Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
Facilitated group sessions and provided one-on-one support.
Planned and executed activities to promote skill and talent development.
Responsible for supervision of the residential children in a designated milieu.
Assists in the planning, organizing, communicating and implementation activities and daily functioning for the children.