Summary
Overview
Work History
Education
Skills
Clinical Externship Experience
Timeline
Generic

Kaneshia Ferrell

Greenville,SC

Summary

Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

28
28
years of professional experience

Work History

Certified Medical Assistant (CMA)

H Lee Solutions (Pain Management)
07.2016 - Current
  • Intake Specialist/Switchboard
  • Answer multiple phone lines
  • Retrieve messages
  • Route messages and calls
  • Venipuncture
  • Perform random pill counts to assist doctor
  • Accurately administered injections (Intradermal, Sub Q, Intramuscular)
  • Completed Vital signs (Temperature, blood pressure, pulse, respiration)
  • Patient education
  • Recorded and entered patient history into medical system for filing and insurance purpose
  • Called in prescriptions
  • Initiated set up for physicians and assisted in details of patient care/procedures
  • Accurately used Electronic Medical Record (EMR) System.

Certified Medical Assistant (CMA)

Spartanburg Regional Health System
07.2012 - 01.2016
  • Medical Wellness Coordinator
  • Patient Access Representative
  • Create documents and literature to assist doctors and mail out to patients
  • Complete yearly assessments with patients
  • Schedule patients for screenings
  • Perform EKG's
  • Administer shots
  • Give eye exams
  • Give hearing screens
  • Check vitals
  • Follow up on patient health status after screenings to document
  • Call patient to schedule appointments
  • Document charts
  • Educate and teach patient how to give injection or take medication
  • Perform strep and flu test
  • Perform ear irrigation.

Front Office Manager

Cherrydale Family Chiropractic Care
08.2010 - 05.2012
  • Accurately verified patient insurance
  • Handled incoming and outbound calls
  • Completed X-Rays
  • Updated Charts
  • Appointment Scheduling
  • Accurately verified patient history
  • Assisted in patient education
  • Ordered supplies
  • Processed opening and closing reports
  • Insure all bill were up to date for clinic
  • Train new employees.

Collection & Customer Service Manager

Credit Cars
08.2004 - 07.2008
  • Handled loss prevention
  • Handled incoming and outbound calls
  • Negotiated and collected payments
  • Help with appointment scheduling
  • Processed the opening and closing of loans
  • Processing opening and closing reports.

Customer Service Representative Led & Dispatcher

Charter Communications
06.1996 - 11.2001
  • Provided quality customer service ensuring timely arrivals
  • Handled incoming and outbound calls on auto dialer
  • Ensured payment arrangements were processed correctly
  • Processing opening and closing reports
  • Train new employees.

Education

Certified Nursing Assistant -

Greenville Technical College
Greenville, SC
05.2013

Certified Medical Assistant -

Virginia College
Greenville, SC
07.2012

High School Diploma -

Mauldin High School
Mauldin, SC
06.2000

Skills

  • Electronic Health Records
  • Inventory Management
  • Payment Collection
  • Specimens Collection and Process
  • Patient Assessments
  • Medical Billing
  • Data Entry
  • Procedure Assistance
  • Medical Office Administration
  • Customer Service
  • Patient Registration
  • Appointment Scheduling
  • Vital Signs Documentation

Clinical Externship Experience

  • National Healthcare Corporation, 04/2013, 05/2013, Completed Vital signs (Temperature, blood pressure, pulse, respiration), Gave completed bed bath, Performed transferring procedures with instructor present, Feed residents as needed, Recorded intake and output, Made occupied and unoccupied beds, Performed dental care, foot care, and hair care, Performed end of shift duties making sure beds were in lowest position, call signals were in reach, and alarms were working
  • Greenville Hospital System, 01/2012, 03/2012, Venipuncture, Accurately administered injections (Intradermal, Sub Q, Intramuscular), Completed Vital signs (Temperature, blood pressure, pulse, respiration), Patient education, Recorded and entered patient history into medical system for filing and insurance purpose, Called in prescriptions and answered incoming calls to assist physicians and nurses, Initiated set up for physicians and assisted in details of patient care, Accurately used Electronic Medical Record (EMR) System

Timeline

Certified Medical Assistant (CMA)

H Lee Solutions (Pain Management)
07.2016 - Current

Certified Medical Assistant (CMA)

Spartanburg Regional Health System
07.2012 - 01.2016

Front Office Manager

Cherrydale Family Chiropractic Care
08.2010 - 05.2012

Collection & Customer Service Manager

Credit Cars
08.2004 - 07.2008

Customer Service Representative Led & Dispatcher

Charter Communications
06.1996 - 11.2001

Certified Nursing Assistant -

Greenville Technical College

Certified Medical Assistant -

Virginia College

High School Diploma -

Mauldin High School
Kaneshia Ferrell