Kangbao Herr
Bonner Springs
Summary
Results-driven professional with extensive experience at Commerce Bank and Envision Healthcare, excelling in data entry and health insurance billing. Proven track record of enhancing accuracy and efficiency, achieving 95% accuracy in remittance processing. Skilled in electronic health record management and adept at fostering team collaboration to boost productivity.
Overview
20
20
years of professional experience
Work History
Remittance Processor II - Data Entry Operator (3rd Shift – Hybrid Position)
Commerce Bank
Kansas City
04.2024 - Current
- Executed data entry for scanned images daily, ensuring accuracy in field validation and processing of 50+ accounts and lockboxes.
- Process credit card mails to enter into Paytrace website.
- Streamlined processing by managing rejected submissions weekly, labeling work accurately, and responding to timely emails.
- Provide secondary support and preparation and processing of incoming mail for other departments.
Remittance Processor II (3rd Shift - Onsite)
Commerce Bank
Kansas City
11.2023 - 04.2024
- Executed remittance processing by interpreting customer instructions, achieving mail sorting, and identifying and processing payments weekly.
- Process incoming mail checks in IntegraPay Shell system, ensuring timely filing of financial reconciliation.
- Achieving 95% accuracy by efficiently processing over 30 lockbox accounts daily, exceeding departmental quality goals.
- Process Protected Health Information (PHI) in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations.
Site Billing Coordinator (Remote Position)
Envision Healthcare
Nashville
02.2022 - 01.2023
- Consolidated electronic medical records and billing records from various sources, enhancing accuracy and efficiency in patient care documentation.
- Efficiently extracted and digitized medical health records daily from clinics and hospitals for seamless integration with Athena/GE.
- Conducted comprehensive reviews of clinical records, enhancing billing integrity and reducing errors by 20%.
- Resolved deficient medical billing records within a week by proactively following up with teams and supervisors.
- Implemented timely corrections on electronic medical records, ensuring accuracy by original providers and enhancing patient data integrity.
Charge Entry Analyst (Onsite Position)
Envision Healthcare
Overland Park
09.2016 - 03.2019
- Efficiently processed over 100 scanned medical records daily, ensuring accurate billing for anesthesia and other medical procedures, improving reimbursement timelines.
- Executed data entry and verified HCPS codes for accuracy ahead of auditor review.
- Consistently exceeded monthly billing deadlines, enhancing cash flow and operational efficiency.
- Provided crucial backup support to the document scanning team, ensuring 100% completion of projects ahead of deadlines.
Billing Representative (Onsite Position)
Apria Healthcare
Overland Park
02.2006 - 08.2016
- Coordinated the processing and mailing of over 150 medical records daily with HCFA forms and EOBs to insurance companies for DME billing.
- Electronically processed over 120 HCFA claim forms daily with EOBs for CO and MO Medicaid, ensuring timely billing.
- Analyzed and resolved rejection reports from the collections department, ensuring timely corrections and follow-ups.
- Effectively allocated tasks among team members, enhancing productivity by 20%.
- Provided backup support for the filing department, improving document retrieval efficiency.
Education
High School - General Education
Countryside High School
Clearwater, FL01.2001
Skills
- Data entry and 10-key typing
- Health insurance billing
- Electronic health record management
- Bank operations expertise
- Typing speed of 50-60 wpm
- MS Office proficiency
- Medical billing
- Document verification and processing
References
- Soua Moua, Board of Public Utilities, Utility Dispatcher, 913-909-3693, shermoua@gmail.com
- Jenny Vang, Westport Insurance Corporation, Claims Specialist – Assistant VP, 913-543-0770, jenny_vang@swissre.com
- Tina Vang, Board of Public Utilities, Supervisor of Electric Meter, 913-233-6480, ms.tina.vang@gmail.com
Timeline
Remittance Processor II - Data Entry Operator (3rd Shift – Hybrid Position)
Commerce Bank
04.2024 - Current
Remittance Processor II (3rd Shift - Onsite)
Commerce Bank
11.2023 - 04.2024
Site Billing Coordinator (Remote Position)
Envision Healthcare
02.2022 - 01.2023
Charge Entry Analyst (Onsite Position)
Envision Healthcare
09.2016 - 03.2019
Billing Representative (Onsite Position)
Apria Healthcare
02.2006 - 08.2016
High School - General Education
Countryside High School