Operations leader guiding high volume logistics, food, medical, and manufacturing environments with accountability for labor, inventory, safety, quality, and service. Leads large teams across multiple shifts, aligns staffing with demand, and uses performance data to drive process improvement, cost control, and reliable execution.
Overview
8
8
years of professional experience
Work History
OPERATIONS MANAGER
Pilkington Glass
Charleston, South Carolina
08.2026 - Current
Led daily glass production operations across Pilkington Glass manufacturing lines.
Supervised daily employee workflow to enhance productivity and uphold quality standards.
Coordinated shift schedules, staffing, and workflow alignment to optimize plant team performance.
Monitored safety procedures and reinforced compliance with plant standards.
Developed and implemented operational procedures to ensure quality standards are met.
Coordinated with other departments including sales, marketing, finance, human resources to ensure efficient operations.
Provided leadership, insight and mentoring to newly hired employees , supplying knowledge of various company programs.
DISTRIBUTION MANAGER
Ahold Delhaize
Elloree, South Carolina
03.2026 - 08.2026
Supported day to day operations for high volume food distribution center, ensuring efficient processes in receiving, putaway, replenishment, order selection, shipping, inventory control, staffing, and customer service.
Guide large multi shift workforce and frontline leaders by setting daily priorities and reinforcing safety, food quality, productivity, attendance, and accountability standards.
Planned labor, staffing, and operating costs aligned with volume forecasts and business demand, ensuring product integrity, regulatory compliance, and consistent store service.
Track key performance indicators, including cases per labor hour, order accuracy, inventory accuracy, overtime, on time dispatch, shrink, safety, and service performance, then apply results to drive corrective action and continuous improvement.
Oversaw inventory management processes to ensure accuracy and efficiency. using warehouse management systems.
Work with senior leadership, transportation, inventory, quality assurance, and other cross functional teams to resolve operational issues and improve end to end distribution performance.
ONSITE WAREHOUSE MANAGER
Medline Industries
Madison, Wisconsin
09.2022 - 03.2026
Managed daily operations for a high volume medical distribution facility, overseeing receiving, processing, packaging, shipping, inventory control, staffing, and customer service to ensure seamless workflow.
Guided and supported workforce of 400+ employees and frontline leaders, setting daily priorities and reinforcing standards for performance, safety, quality, attendance, and accountability.
Analyzed key performance indicators, including productivity, labor efficiency, overtime, inventory accuracy, order quality, safety, and service; implemented corrective actions and process improvements based on findings.
Plan labor, staffing deployment, and overtime based on business demand and budget targets to maintain service levels while controlling operating costs.
Enforced safety practices and compliance across dock and storage areas.
Collaborated with senior leadership and cross functional teams to resolve operational issues, enhance workflows, and align performance with company goals and Medline core values.
WAREHOUSE MANAGER
FedEx
Madison, Wisconsin
12.2018 - 09.2022
Directed daily depot operations for domestic and international freight, balancing service quality, cost efficiency, safety, staffing, and adherence to operating targets.
Directed workflows for FedEx package handling and dock operations, ensuring smooth logistics and timely processing.
Utilized data driven performance tools and continuous improvement practices to monitor results and optimize processes, contributing to cost reduction and efficiency improvements.
Led team development through clear communication, performance feedback, coaching, and team building, enhancing employee engagement and customer satisfaction.
Identified development needs and executed training and people strategies that strengthened bench talent and supported high quality service standards.
Monitored daily work schedules and assigned tasks across sorting and staging areas.