Kania Petway
Redlands,CA
Summary
Proven Sales Representative with a track record of enhancing customer satisfaction and loyalty, notably at Academy Sports Outdoors. Skilled in customer relationship building and product knowledge, I excel in creating meaningful client connections and driving sales through strategic upselling. Demonstrated ability to lead and train teams, showcasing exceptional interpersonal communication skills and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Sales Representative
Academy Sports Outdoors
05.2023 - 11.2023
- Provided feedback from customers to product development team, influencing future product enhancements.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Consulted with businesses to supply accurate product and service information.
Culinary/Prep
Chipotle Grill
02.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Sales Representative
Bass Bros Shop
06.2021 - 04.2022
- Developed strong client relationships for long-term loyalty and repeat business.
- Increased customer engagement by implementing personalized follow-up strategies.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Stayed up-to-date with industry trends to position company as market leader.
Education
Associate In Arts - Photography
Sam Houston State University
Huntsville, TX06.2023
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Sales presentations
- Staff training
- Time management
Timeline
Sales Representative
Academy Sports Outdoors
05.2023 - 11.2023
Culinary/Prep
Chipotle Grill
02.2023 - 11.2023
Sales Representative
Bass Bros Shop
06.2021 - 04.2022
Associate In Arts - Photography
Sam Houston State University