Kaniah Shamsiddeen
Crown Point,IN
Summary
Organized and adaptable professional with experience in customer service roles at Hooters Restaurant and Ford Heights Hope Center. Skilled in thriving under pressure, managing time effectively, and enhancing customer experiences through teamwork and communication. Dedicated to creating positive work environments and achieving high levels of customer satisfaction. Excited to bring a customer-first mindset, adaptability, and a willingness to learn and grow.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hooters Girl
Hooters Restaurant
Lansing, IL
05.2024 - 09.2025
- Excelled in high-pressure environments by rapidly adapting to changes.
- Demonstrated exceptional verbal and written communication skills with colleagues.
- Completed all tasks on time by managing time effectively during varied shifts.
- Collaborated seamlessly within teams while also thriving independently.
- Fostered a positive workplace by showing respect and willingness to assist others.
- Quickly learned new technologies and software applications for improved productivity.
- Available for flexible scheduling, accommodating night, weekend, and holiday shifts.
- Enhanced communication skills through consistent engagement with team members.
Secretary
Ford Heights Hope Center
Ford Heights, IL
04.2024 - 09.2025
- Maintained organized filing system for documents, enhancing retrieval efficiency and compliance.
- Answered multi-line phone system and greeted callers with professionalism.
- Scheduled appointments and conducted follow-up calls to ensure client satisfaction.
- Entered data into system and updated customer contacts to maintain accurate records.
Education
No Degree - Studying Health And Science Administration
Thornwood
South Holland, ILSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Organizational skills
Certification
- CPR certification
Timeline
Hooters Girl
Hooters Restaurant
05.2024 - 09.2025
Secretary
Ford Heights Hope Center
04.2024 - 09.2025
No Degree - Studying Health And Science Administration
Thornwood