Kaniayla Jones
Monroe,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Inside Employee
Jets pizza
Monroe, MI
01.2023 - Current
- Analyzed customer data to develop strategies to improve sales performance.
- Generated detailed invoices for customers based on their orders.
- Monitored employee productivity and provided feedback when necessary.
- Provided support to customers over the phone, email, and in-person.
- Resolved complex customer service issues in a professional manner.
- Identified and processed customer orders in a timely manner.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Employee
Subway
Romulus, Michigan
06.2022 - 12.2022
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Developed marketing campaigns in order to promote the business and increase occupancy rates at the facility.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Trained new hires on proper safety protocols and operational procedures within the facility.
- Provided excellent customer service while managing multiple tasks simultaneously.
Education
High School Diploma -
Summit Academy North High School
Romulus, MI05-2024
Skills
- Cash Handling
- Inventory Management
- Customer Assistance
- Retail Merchandising
- Product Knowledge
- Reliability
- Teamwork and Collaboration
- Time Management
- Multitasking
- Active Listening
- Customer Service
- Time management abilities
- Friendly and Helpful
- Store Opening and Closing
- Written Communication
- Flexible Hours
- Task Prioritization
- Adaptability
- Honest and Dependable
- Relationship Building
- Customer Needs Assessment
- Self Motivation
- Organizational Skills
- Goal Setting
- Cash Drawer Management
- Team Leadership
Timeline
Inside Employee
Jets pizza
01.2023 - Current
Employee
Subway
06.2022 - 12.2022
High School Diploma -
Summit Academy North High School
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