Medical Assistant with 5 years of experience excelling in team leadership and patient advocacy, driving wellness initiatives and enhancing resident care quality. Demonstrates strong skills in crisis management and health education, partnering effectively with healthcare providers to ensure optimal health outcomes. Committed to quality assurance, utilizing data-driven strategies to improve service delivery and resident engagement.
Work History
Registered Medical Assistant
1 Year 5 Months
Trinity Health West Michigan | 04.2025 - Current
Assisted in patient examinations and procedures to enhance care delivery.
Managed patient records using electronic health record systems to ensure data accuracy.
Collaborated with healthcare team to coordinate patient care and streamline processes.
Educated patients on treatment plans, medications, and preventive care measures.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Called and faxed pharmacies to submit prescriptions and refills.
Nursing Supervisor
5 Months
Rivertown Ridge | 09.2024 - 02.2025
Led nursing team operations, coordinated patient care protocols, and implemented quality improvement initiatives while fostering collaborative environment
Developed and optimized staffing schedules, monitored care metrics, and established evidence-based clinical procedures to enhance patient outcomes
Streamlined care delivery processes, reduced response times, and maintained high patient satisfaction through effective team leadership
Assistant Wellness Director
2 Years 2 Months
American House | 06.2022 - 08.2024
Led wellness initiatives and coordinated health programs while managing staff schedules, fostering a positive environment that enhanced resident care quality
Developed and implemented comprehensive wellness strategies, driving resident participation and improving overall satisfaction rates
Partnered with healthcare providers to create personalized care plans, ensuring optimal health outcomes and resident well-being
Monitored health metrics and program effectiveness, making data-driven adjustments to enhance service delivery and resident engagement.
Medical Assistant
1 Year 11 Months
Metro Health | 09.2021 - 08.2023
Assisted in patient care, improving workflow and enhancing patient satisfaction.
Managed medical records, ensuring accuracy and confidentiality.
Supported physicians during examinations, contributing to efficient patient assessments.
Coordinated appointments, optimizing schedule and reducing patient wait times.
Performed administrative tasks, streamlining operations and supporting team collaboration.
Pharmacy Technician
1 Year 9 Months
Walgreens | 01.2020 - 10.2021
Assisted pharmacists with medication preparation, enhancing workflow efficiency.
Managed inventory, ensuring optimal stock levels and reducing shortages.
Provided customer service, resolving inquiries and improving satisfaction.
Led medication administration for diverse patient groups, coordinated care schedules, and supervised junior staff while maintaining strict compliance with healthcare protocols.
Oversaw medication administration procedures to ensure compliance with safety regulations.
Mentor Certified Nursing Assistant
2 Years 5 Months
Grand Oaks Nursing Center | 04.2014 - 09.2016
Mentored nursing assistants in patient care protocols while maintaining exceptional standards of resident comfort and safety through daily monitoring
Documented vital signs and health status changes for multiple residents, ensuring accurate medical records and timely communication with healthcare team
Coordinated with interdisciplinary teams to implement personalised care plans, enhancing resident wellness and satisfaction
Nurse Tech
2 Years 4 Months
Delta Regional Hospital | 04.2008 - 08.2010
Provided compassionate patient care while assisting nurses with vital signs monitoring, medication administration, and maintaining detailed medical records
Coordinated with healthcare teams to ensure accurate patient documentation, timely medication schedules, and proper infection control protocols
Partnered with nursing staff to optimize patient care workflows, enhance communication, and maintain high standards of healthcare delivery
Certified Rehabilitation Aide
3 Years 9 Months
Washington County Care Center | 05.2004 - 02.2008
Provided specialized rehabilitation support to patients, implementing therapeutic exercises and monitoring progress while maintaining detailed recovery records
Coordinated with physical therapists to deliver personalized care plans, ensuring proper technique and safety protocols for optimal patient outcomes
Certified Nursing Assistant
1 Year 10 Months
Grand Oaks Nursing Center | 08.2002 - 06.2004
Provided compassionate patient care and vital sign monitoring while maintaining detailed medical records and coordinating with healthcare team members
Administered medications and treatments according to care plans, ensuring proper documentation and adherence to safety protocols
Partnered with nurses and physicians to deliver comprehensive patient care, including mobility assistance and hygiene maintenance
Mentored junior nursing assistants in best practices for resident care and engagement.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.