Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kanisha Warnsley

TUPELO,MS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Contact Center Representative

Cadence Bank
Tupelo, MS
11.2019 - Current
  • Provide high levels of customer service
  • Answer and resolve customer calls
  • Specialized and trained in customer service, debit card, and online banking skill sets

Behavioral Health Specialist

Millcreek of Pontotoc
Pontotoc, MS
01.2019 - Current
  • Ensure the safety of adolescent patients
  • Support patients to have a successful treatment
  • Monitored client progress through regular assessments and documented changes in behavior or symptoms.

Ward Nursing Assistant

North MS Medical Center
Tupelo, MS
10.2018 - 01.2019
  • Demonstrated compassion towards all individuals regardless of age, gender or cultural background.
  • Answered call lights promptly and responded to patient needs in a timely manner.
  • Provided emotional support to distressed patients during difficult times.

Caregiver

Right At Home Health Care
Saltillo, MS
09.2018 - 01.2019
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Overnight Stocker and Receiver

Walmart
Tupelo, MS
07.2018 - 12.2018
  • Stocked shelves and rotated product according to code dates.
  • Provided assistance with special projects as requested by management team members.
  • Restocked returned goods into designated areas within the store and warehouse as needed.

Lead Direct Support Professional

Charles Lea Center-Rehabilitation
Spartanburg, SC
07.2017 - 05.2018
  • Organized special events such as birthday parties or holiday celebrations for clients.
  • Provided crisis intervention during emergency situations and de-escalated difficult behaviors when needed.
  • Assisted clients with developing social skills by engaging them in community activities such as volunteering or recreational outings.

Lead Direct Support Professional

Whitten Center
Clinton, SC
09.2014 - 07.2017
  • Provided crisis intervention during emergency situations and de-escalated difficult behaviors when needed.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Education

Associate of Applied Science - MEDICAL ASSISTANT

REMINGTON COLLEGE
Little Rock, AR
06-2013

DIPLOMA - NURSING ASSISTANT

PREMIER NURSING SCHOOL
Malvern, AR
04-2011

High School Diploma -

NANIH WAIYA ATTENDANCE CENTER
Louisville, MS
05-2000

Skills

  • Call handling
  • Data Entry
  • Direct Patient Care
  • Behavioral Management

Timeline

Contact Center Representative

Cadence Bank
11.2019 - Current

Behavioral Health Specialist

Millcreek of Pontotoc
01.2019 - Current

Ward Nursing Assistant

North MS Medical Center
10.2018 - 01.2019

Caregiver

Right At Home Health Care
09.2018 - 01.2019

Overnight Stocker and Receiver

Walmart
07.2018 - 12.2018

Lead Direct Support Professional

Charles Lea Center-Rehabilitation
07.2017 - 05.2018

Lead Direct Support Professional

Whitten Center
09.2014 - 07.2017

Associate of Applied Science - MEDICAL ASSISTANT

REMINGTON COLLEGE

DIPLOMA - NURSING ASSISTANT

PREMIER NURSING SCHOOL

High School Diploma -

NANIH WAIYA ATTENDANCE CENTER

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