Kaniya McCoy
Munford,AL
Summary
Accomplished Patient Care Technician and Certified Phlebotomist with a proven track record at Grandview Medical Center, enhancing patient care through expert vital signs monitoring and empathetic support. Leveraged infection control standards and phlebotomy techniques to improve healthcare delivery, achieving higher patient satisfaction and efficiency in clinical operations.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Grandview Medical Center
Birmingham, AL
02.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Certified Phlebotomist Technician
Jackson Hospital and Clinic
Montgomery, AL
10.2022 - 12.2023
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
- Performed laboratory tests to assist physicians in diagnosis.
- Monitored supply levels and placed orders for laboratory supplies.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Developed and implemented strategies to improve phlebotomy processes.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Reviewed and processed requisitions for laboratory tests.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Phlebotomist Intern
Baptist Medical Center East
Montgomery, AL
08.2021 - 08.2022
- Improved overall patient experience with compassionate bedside manner and clear communication.
- Assisted in training new interns, ensuring proper phlebotomy techniques were followed.
- Collaborated with laboratory staff to expedite processing of specimens, reducing wait times for results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Ensured accurate labeling of specimens, preventing mix-ups and guaranteeing correct test results.
- Updated electronic medical records accurately after each procedure, ensuring seamless information flow within the healthcare facility.
- Demonstrated adaptability by quickly learning new equipment and technology used in blood collection processes.
- Implemented time management skills to effectively handle high patient volumes during busy periods.
- Developed strong rapport with patients of diverse backgrounds, fostering a positive atmosphere during specimen collection.
- Adhered to strict safety protocols and infection control measures, protecting both patients and staff from contamination risks.
- Proactively sought feedback from supervisors for continuous improvement in phlebotomy skills throughout the internship period.
- Maintained sterile work environment for accurate results and patient safety.
- Performed difficult venipunctures on patients with challenging veins, minimizing discomfort and increasing success rate.
- Expanded knowledge on various types of tests and tubes utilized in specimen collection, enhancing accuracy in sample handling.
- Supported fellow interns through peer mentoring and sharing best practices in phlebotomy procedures.
- Applied knowledge of HIPAA regulations to maintain patient confidentiality throughout the internship experience.
- Contributed to team efficiency by maintaining organized work stations and managing supplies inventory.
- Reduced patient anxiety during blood draw procedures with empathetic communication style and gentle technique.
- Enhanced patient comfort by efficiently performing blood draws and specimen collection.
- Promoted professional growth by attending workshops, conferences, and seminars related to phlebotomy and patient care.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Psychology
Jefferson State Community College
Pell City, ALPhlebotomy
Core Medical Training Center
Anniston, AL03.2023
Munford High School
Munford05.2021
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Phlebotomy Techniques
- Clinical Training
- Phlebotomy Training
- Patient Care Technician/Assistant
- Emotional and Social Support
- Attention to Detail
- Empathy and Compassionate Care
- Certified in CPR/AED
- Adaptable
Timeline
Patient Care Technician
Grandview Medical Center
02.2024 - Current
Certified Phlebotomist Technician
Jackson Hospital and Clinic
10.2022 - 12.2023
Phlebotomist Intern
Baptist Medical Center East
08.2021 - 08.2022
Psychology
Jefferson State Community College
Phlebotomy
Core Medical Training Center
Munford High School