Ka'Niyah Parker
Rochester,NY
Summary
Perpetually inquisitive and challenges herself to acquire additional abilities while diligently exploring methods to assure her advancement as both a potential entrepreneur and within healthcare .A tranquil individual who can lead instinctively and deliver job execution and customer service efficiently and effectively.Seeking a challenging position where I can utilize my skills and experience to contribute to the success of the company.To secure a customer service role in a dynamic company that offers opportunities for professional growth and advancement.
Overview
3
3
years of professional experience
Work History
Patient Care Associate
Elite HHC
02.2025 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted a safe and clean environment through strict adherence to infection control protocols and regular room sanitation.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Customer Service Team Member
Wegmans
02.2022 - Current
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Paraprofessional Teacher
Tesstaffing
01.2025 - 05.2025
- Provided instructional support to lead teachers during small group activities, enabling differentiated instruction for diverse learners.
- Evaluated student progress through regular assessments, providing feedback on areas of improvement and celebrating successes.
- Assisted in preparing classroom materials including worksheets, visual aids, and manipulatives to enhance learning experiences for students.
Retail Floor Sales Associate
Shoe Dept
06.2023 - 10.2023
- Contributed to marketing efforts and client enrollment for rewards programs to boost profits.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Skills
- Care plan management
- Database coordination
- Daily living support
- Multitasking
- Dexterity
- Collaborative
References
Tonya sudz
(585) 350-9360
~Kim
(585)967-8651
Kamaria0909@gmail.com
Education
AAS Radiology Program
MCC, 2025’-2027’
Rochester NY
June 22’
High School Diploma
Northeast College Preparatory Highschool
Rochester NY
Timeline
Patient Care Associate
Elite HHC
02.2025 - Current
Paraprofessional Teacher
Tesstaffing
01.2025 - 05.2025
Retail Floor Sales Associate
Shoe Dept
06.2023 - 10.2023
Customer Service Team Member
Wegmans
02.2022 - Current