Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaniyah Weaver

Charlotte,NC

Summary

Productive Operations Supervisor practiced in business and employee management. Bringing 6 years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Carowinds-Cedarfair
Charlotte, NC
08.2022 - Current
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Directed employees on how to use equipment properly and safely.
  • Analyzed data related to production, distribution, quality control, inventory levels.
  • Developed and implemented standard operating procedures to ensure efficient workflow.

Supervisor

Carowinds-Cedarfair
Charlotte, NC
07.2019 - 08.2022
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Created new strategies for improving customer service standards within the organization.
  • Responded to customer questions regarding products, prices and availability.

Associate

Carowinds Theme Park
Charlotte, NC
03.2018 - 07.2019
  • Verified credit card charges against purchase receipts for accuracy.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.

Education

Olympic High School
Charlotte, NC
06.2019

Skills

  • Operations Management
  • Employee Development
  • Team Training
  • Customer Relations
  • Management

Certification

  • Serv Safe Manager Certification - 4/1/2028

Timeline

Operations Supervisor

Carowinds-Cedarfair
08.2022 - Current

Supervisor

Carowinds-Cedarfair
07.2019 - 08.2022

Associate

Carowinds Theme Park
03.2018 - 07.2019

Olympic High School

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Kaniyah Weaver