Kanwar Singh
Washington DC-Baltimore Area,MD
Summary
Accomplished Data Operations and Project Management professional with over 15 years of experience leading complex projects and programs in the healthcare and technology sectors. Proven track record of improving operational efficiency, enhancing team productivity, and delivering projects on time and within budget. Expertise in data integration, business intelligence analytics, and Lean-Agile methodologies. Adept at building strong relationships with stakeholders, providing strategic insights, and driving continuous improvement initiatives. Skilled in executive communication, financial management, and cross-functional team leadership. Committed to leveraging data-driven strategies to support organizational goals and deliver high-quality results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director - Data Operations
Optum
01.2023 - Current
- Lead program and project support for key initiatives, including Operating Close reports and Capital Project alignment
- Manage priorities to support cross-functional projects and collaborate with teams to brainstorm ideas and solutions
- Build and support ad hoc executive communications and operational metric reporting
- Demonstrate understanding of business area leadership, structure, responsibilities, and workflow
- Collaborate with stakeholders to understand business priorities and develop a network for proactive and on-demand intel gathering
- Offer strategic insights to the team, customers, and partners
- Monitor business trends, headwinds, tailwinds, and strategy
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Program Manager
Optum
08.2020 - Current
- Lead efforts to integrate and scale platforms and systems to support Optum’s Care Delivery Business
- Resolve issues and execute technical solutions
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Identified program obstacles and communicated possible impacts to team.
Software Delivery Program Manager
Optum
12.2015 - 08.2020
- Supported Medicare Risk and Quality Programs
- Planned at project, release train, and portfolio/value stream levels
- Managed complex resource planning and demand management
- Oversaw portfolio finances, tracked spending trends, and presented to senior leaders
- Led steering committee meetings to review program health
- Partnered with Product Management to align strategy and execution
- Built detailed delivery plans using MS Project and managed portfolio scope with tools like Aha
- Coached leaders, teams, and scrum masters in Lean-Agile practices
- Assisted in transforming traditional PMO to a Lean Agile Value Stream organization
- Defined new ways to track portfolio metrics, including Kanban boards and burn-up charts
- Engaged with business teams from case development through program delivery
- Provided escalation point for program portfolio
- Managed the full lifecycle of data projects from development to production rollout
- Created and delivered executive-level presentations on program updates
- Led process improvement initiatives
Project Manager Consultant (UHG)
Bartronics America Inc.
08.2008 - 07.2012
- Managed multiple projects with budgets ranging from $100K to $4 million in the Data Management and Operations vertical
- Ensured data alignment with customer needs, revenue growth, compliance, and continuous improvement in BI and analytics
- Successfully managed up to seven projects simultaneously, delivering quality results aligned with customer expectations
- Utilized a mix of Agile and Waterfall SDLC
- Developed strong relationships with customers through open dialogue and transparency
- Oversaw all project phases from initiation to closure
- Managed a global team, overcoming communication and collaboration challenges
- Tracked and managed all project metrics, including budget, scope, and resource management
- Worked with finance on cost-benefit analysis, resource allocation forecasting, and billing
Data Analysis and Data Modeler Consultant (UHG)
Bartronics America Inc.
07.2006 - 08.2008
- Gathered requirements and understood business definitions to build user-friendly products
- Created conceptual, logical, and physical data models using Ralph Kimball methodology
- Defined source-to-target mappings and transformation rules
- Defined, created, and maintained domains and naming standards in ERwin, and generated data dictionaries
- Collaborated with DBAs to implement physical schemas and other database objects
- Created process flows in MS Visio
- Worked with MicroStrategy developers to define report objects and performance-tuned report SQL
Data Analyst
CIGNA
05.2005 - 06.2006
- Managed data integration and BI analytics projects for the organization’s claims data warehouse, improving data accuracy by 20%
- Utilized MS Project and Visio for tracking deliverables and reporting to management weekly, enhancing reporting efficiency by 25%
- Designed data models, tuned report performance, and used Kimball methodology to develop STAR schema data models, increasing report performance by 15%
- Followed PMI standards, tracked metrics for scope, schedule, budget, quality, and resources, ensuring project compliance and quality
- Designed DataStage ETL Server jobs for extracting, transforming, and loading data from various source systems into data marts, improving data processing efficiency by 20%
Associate
Wipro
05.2003 - 05.2004
Education
Data Science for Business Leaders -
Carnegie Mellon University
04.2023
MS - Electrical Engineering
Fairleigh Dickinson University
01.2006
BE - Electrical and Electronics Engineering
University of Pune, India
01.2002
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Project management
- Strategies and goals
- SQL expertise
- Problem-solving
- Teamwork and collaboration
- Database development
- Database design
- Team collaboration
Certification
- SAFe Agilist (SA)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
- Foundations of Prompt Engineering (AWS)
- AWS Technical Essentials (AWS)
Timeline
Director - Data Operations
Optum
01.2023 - Current
Program Manager
Optum
08.2020 - Current
Software Delivery Program Manager
Optum
12.2015 - 08.2020
Project Manager Consultant (UHG)
Bartronics America Inc.
08.2008 - 07.2012
Data Analysis and Data Modeler Consultant (UHG)
Bartronics America Inc.
07.2006 - 08.2008
Data Analyst
CIGNA
05.2005 - 06.2006
Associate
Wipro
05.2003 - 05.2004
MS - Electrical Engineering
Fairleigh Dickinson University
BE - Electrical and Electronics Engineering
University of Pune, India
- SAFe Agilist (SA)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
- Foundations of Prompt Engineering (AWS)
- AWS Technical Essentials (AWS)
Data Science for Business Leaders -
Carnegie Mellon University
Similar Profiles
Candi MetzgarCandi Metzgar
Associate Patient Care Coordinator at OptumAssociate Patient Care Coordinator at Optum
Amy StephensAmy Stephens
Senior Account Manager at OptumSenior Account Manager at Optum
OBIANUJU GRACE AKUTAOBIANUJU GRACE AKUTA
Senior Sales Agent(Licensed) at OPTUMSenior Sales Agent(Licensed) at OPTUM