Kanyawee Calvo
General Manager
Brooklyn,NY
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
30
30
years of professional experience
Work History
Executive General Manager
Thai Farm Kitchen Resturant
Brooklyn, NY
05.2018 - Current
- Developed and implemented strategies to increase profitability, reduce costs, and maintain high customer satisfaction levels.
- Analyzed data and reports to identify areas of improvement in operations and develop action plans for implementation.
- Conducted regular meetings with staff members to review performance metrics and discuss potential solutions to challenges.
- Oversaw daily operations of the organization, including hiring, training, scheduling, budgeting, and problem resolution.
- Established financial goals and objectives for the organization while managing long-term budgets.
- Directed cross-functional teams in developing new products or services as well as improving existing ones based on customer feedback.
General Manager
Farm Luck Dee Restaurant, Thailand
02.2016 - 02.2018
- Collaborated with chefs and other staff members to create innovative dishes.
- Researched current trends in digital marketing and public relations tools.
- Worked with marketing and public relations teams to increase awareness of different festival ticketing offerings and devised new promotional approaches for coming events.
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
- Prepared detailed reports on financial status of clients' investments.
Columnist
Real Parenting Magazine
09.2003 - 07.2007
- Gathered and researched information for columns.
- Conducted interviews with experts in order to gain insight into topics of interest.
- Developed story ideas and wrote drafts for review by editor.
Senior Key Account Executive
Weber Shandwick
02.2002 - 02.2003
- Developed and implemented strategies to increase sales revenue of key accounts.
- Identified new business opportunities by analyzing the market trends and customer feedback.
- Monitored performance metrics for each account to track progress against goals.
- Organized events for customers in order to strengthen relationships and drive loyalty.
Public Relations Manager
Novotel Hotel, Bangkok, Thailand
01.1998 - 01.2002
- Developed and implemented public relations strategies to promote company's image and services.
- Organized press conferences, media events, interviews, photo shoots and other PR activities.
- Created content for press releases, articles, newsletters and other marketing materials.
- Managed crisis communications plans and provided counsel on potential issues that may arise in the future.
- Tracked budget expenses related to publicity campaigns, advertising campaigns and special projects.
Assistant Public Relations Manager
Century Park Hotel, Bangkok, Thailand
06.1996 - 07.1997
- Developed and implemented strategic public relations campaigns to increase brand visibility.
- Conducted interviews with key stakeholders for press releases and other media materials.
- Researched, wrote, edited and distributed press releases to targeted media outlets.
Public Relations Intern
Asia Hotel, Bangkok,Thailand
02.1996 - 06.1996
- Assisted in the development of press releases, media advisories and other communications materials.
- Compiled contact lists for targeted media campaigns.
- Developed relationships with local media outlets and secured coverage for clients.
Marketing Coordinator
Corona Beer Distributor, Thailand
01.1995 - 01.1996
- Developed and implemented marketing plans and strategies to boost company visibility.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
Education
Bachelor of Arts - Communication of Art
Suansunantha
Bangkok,Thailalnd01-1996
Skills
- Promotional planning
- Operations Management
- Project Management
- Advertising and marketing
- Recipes and menu planning
- Performance Management
Affiliations
- Dogs Mom
- Enjoying to try the new foods and drinks
- Love to travel
- Art and Fashion are my therapy
Languages
English
Professional
Thai
Native/ Bilingual
Accomplishments
- "Chaine des Rotisseurs" as the Professional Chef of Thailand and offical member of Chaine des Rotisseurs
References
References available upon request.
Timeline
Executive General Manager
Thai Farm Kitchen Resturant
05.2018 - Current
General Manager
Farm Luck Dee Restaurant, Thailand
02.2016 - 02.2018
Columnist
Real Parenting Magazine
09.2003 - 07.2007
Senior Key Account Executive
Weber Shandwick
02.2002 - 02.2003
Public Relations Manager
Novotel Hotel, Bangkok, Thailand
01.1998 - 01.2002
Assistant Public Relations Manager
Century Park Hotel, Bangkok, Thailand
06.1996 - 07.1997
Public Relations Intern
Asia Hotel, Bangkok,Thailand
02.1996 - 06.1996
Marketing Coordinator
Corona Beer Distributor, Thailand
01.1995 - 01.1996
Bachelor of Arts - Communication of Art
Suansunantha
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